Perth Import Team Lead - Freight Forwarding

People Group; Perth; On-site; AUD 90,000 - 110,000; Full time

Job summary

People Group is seeking an Import Team Lead in Perth to head the Import team within the Operations department and report to the WA Manager. You will ensure effective and efficient customer service while coordinating with clients, contractors, and authorities.

The role requires leadership experience, strong communication, and the ability to manage high-profile shipments. A current driver’s licence and relevant accreditation are preferred, with a focus on safety and continuous improvement.

Qualifications

• Minimum 5 years’ experience in a similar role.
• Proven leadership experience with ability to drive and motivate team members.
• Customer service experience essential.

Responsibilities

• Supervise the Import (& domestic) team.
• Liaise with clients, contractors, customs and AQIS.
• Attend meetings with staff and clients as required.
• Cover high-profile imports at wharf/airport if needed.
• Coordinate with other team leads to improve workflow and productivity.
• Personally manage high priority/import shipments.
• Approve all job files before disbursement/invoicing.
• Hold monthly Import team meetings.

Skills

Leadership

Import/Export

Customer service

Negotiation

MS Office

Education

Nil

Job description

People Group is seeking an Import Team Lead in Perth to head the Import team within the Operations department and report to the WA Manager. You will ensure effective and efficient customer service while coordinating with clients, contractors, and authorities.

The role requires leadership experience, strong communication, and the ability to manage high-profile shipments. A current driver’s licence and relevant accreditation are preferred, with a focus on safety and continuous improvement.