Fraud Investigator & Risk Analyst

The Star Ent Group; Sydney; Hybrid; AUD 80,000 - 110,000; Full time

Benefits offered by this job

Complimentary meals on site

Discounted parking

Restaurant discounts

Mental health services

Diversity & inclusion

Job summary

The Star Sydney is seeking a Fraud Analyst to support detection, investigation and scam prevention across customer incidents and referrals. You will review alerts, analyse data, and escalate risks to safeguard customers and the business.

Reporting to the Fraud Manager, you will work with stakeholders to triage referrals and contribute to mitigating fraud and financial crime. You will apply analytical thinking to identify patterns and emerging threats while upholding risk controls.

Qualifications

• Experience in financial crime, fraud, investigations, banking operations or risk management environments.
• Experience in fraud investigations, AML/CTF or banking operations.
• Experience analysing customer, payment, device and transactional data.
• Understanding of fraud typologies including account takeover, identity theft and payment fraud.
• Strong analytical and investigative capabilities.

Responsibilities

• Review customer-reported fraud and scam activity
• Assess fraud, scam, and suspicious activity referrals
• Manage and triage Fraud Inbox referrals
• Gather information from customers, systems and stakeholders
• Investigate suspected fraud and scam activity
• Perform link analysis across identities, devices, IPs, payment methods and more
• Investigate fraud risks and control weaknesses
• Assess indicators, control effectiveness and customer impact

Skills

Fraud investigations

Data analysis

Problem solving

Attention to detail

Stakeholder comms

Job description

The Star Sydney is seeking a Fraud Analyst to support detection, investigation and scam prevention across customer incidents and referrals. You will review alerts, analyse data, and escalate risks to safeguard customers and the business.

Reporting to the Fraud Manager, you will work with stakeholders to triage referrals and contribute to mitigating fraud and financial crime. You will apply analytical thinking to identify patterns and emerging threats while upholding risk controls.