Fraud Investigator: Detect & Deter Financial Crime

The Star Gold Coast; Sydney; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Complimentary meals on site

Discounted parking

Restaurant discounts

Mental Health and Wellbeing services

Diversity & Inclusion focus

Job summary

The Star Sydney is seeking a Fraud Analyst to support fraud detection, scam prevention and investigations. You will review alerts and referrals, gather information from customers and systems, and escalate risks to safeguard guests and the business.

You will analyse customer, payment and device data, understand typologies such as account takeover and identity theft, and work with stakeholders to mitigate threats while upholding a strong customer-protection focus.

Qualifications

• Experience in fraud investigations, financial crime, AML/CTF or banking operations.
• Strong analytical and critical thinking skills.
• Ability to analyse customer, payment, device and transactional data.
• Understanding of common fraud and scam typologies such as account takeover and identity theft.

Responsibilities

• Review customer-reported fraud and scam activity.
• Assess fraud, scam, and suspicious activity referrals.
• Manage and triage Fraud Inbox referrals.
• Gather and assess information from customers, systems, and stakeholders.
• Investigate suspected fraud and scam activity.
• Perform link analysis across customers, identities, devices, IP addresses, payment methods, email addresses and other identifiers.
• Investigate fraud risks and control weaknesses.
• Assess fraud indicators, control effectiveness and customer impact.

Skills

Fraud investigations

Analytical thinking

Risk assessment

Data analysis

Financial crime

Stakeholder communication

Job description

The Star Sydney is seeking a Fraud Analyst to support fraud detection, scam prevention and investigations. You will review alerts and referrals, gather information from customers and systems, and escalate risks to safeguard guests and the business.

You will analyse customer, payment and device data, understand typologies such as account takeover and identity theft, and work with stakeholders to mitigate threats while upholding a strong customer-protection focus.