Franchise Ops Leader: Autonomy, Growth & Car Allowance

Orchard HRO Pty; Western Australia; Hybrid; AUD 100,000 - 150,000; Full time

Benefits offered by this job

Car allowance

Mobile phone allowance

Bonus package

Flexible working

Job summary

Bakers Delight is seeking a Franchise Operations Manager to lead a portfolio of bakeries, collaborating with franchise partners to drive commercial performance and growth. This role blends office time with regular site visits across Western Australia and other sites, requiring hands-on leadership and strategic oversight.

The position offers strong autonomy within a national franchise network, with opportunities for career development, a competitive salary package including car and mobile

Responsibilities

• Own the commercial performance of a portfolio of Bakers Delight bakeries, building strong relationships with franchise partners using P&L, sales and data to identify opportunities and drive outcomes.
• Navigate complex situations, balance priorities, engage stakeholders and drive practical solutions.
• Follow industry landscape and internal innovation and change management to stay ahead.
• Identify risks and opportunities across the network and take action to improve business performance and operating profits.
• Collaborate with franchisees and internal stakeholders on growth plans, new bakery openings, acquisitions and changeovers.
• Partner with National Support Office teams to implement initiatives that improve franchisee performance, brand performance and customer experience.
• Balance strategic thinking with hands-on execution, spending time in bakeries to understand on-ground realities.

Job description

Bakers Delight is seeking a Franchise Operations Manager to lead a portfolio of bakeries, collaborating with franchise partners to drive commercial performance and growth. This role blends office time with regular site visits across Western Australia and other sites, requiring hands-on leadership and strategic oversight.

The position offers strong autonomy within a national franchise network, with opportunities for career development, a competitive salary package including car and mobile