Bakery Ops Coach & Training Specialist

Bakers Delight; Melbourne; On-site; AUD 80,000 - 110,000; Full time

Benefits offered by this job

Discounted health insurance

Novated leasing

Flexible working arrangements

Job summary

Bakers Delight is seeking an Operations Training Specialist to lift bakery performance across its network from Melbourne or Brisbane, with regular travel across Australia. You’ll coach franchisees and bakery teams, deliver practical training, and help implement improvement plans to meet brand standards.

The role requires hands-on experience in retail/hospitality or franchising, a baking qualification if possible, and a proactive, relationship-building approach to drive long-term success within

Qualifications

• Experience in operational, training, coaching or business improvement within retail, hospitality, franchising, FMCG or multi-site environments.
• Bakery qualification is preferred and beneficial.

Responsibilities

• Coach franchisees and bakery teams to improve operational performance, profitability and outcomes.
• Deliver practical training and capability-building initiatives across the network.
• Develop and implement improvement plans for bakeries needing extra operational support.
• Support new bakery openings and ownership transitions with hands-on coaching and training.
• Travel regularly across Australia to work hands-on with bakery teams and partners.

Skills

Coaching

Training

Communication

Operations

Education

Bakery qualification

Job description

Bakers Delight is seeking an Operations Training Specialist to lift bakery performance across its network from Melbourne or Brisbane, with regular travel across Australia. You’ll coach franchisees and bakery teams, deliver practical training, and help implement improvement plans to meet brand standards.

The role requires hands-on experience in retail/hospitality or franchising, a baking qualification if possible, and a proactive, relationship-building approach to drive long-term success within