Franchise Growth & Performance Coach

Lendi Group; Sydney; Hybrid; AUD 150,000 - 190,000; Full time

Benefits offered by this job

Hybrid working arrangement

Wellbeing programs

Parental Leave: 18–26 weeks

Loyalty Leave

Diversity and inclusion

Job summary

Lendi Group in Sydney is seeking a senior sales leadership professional to partner with franchisees, coach leaders, and drive growth across the region. Lead recruitment, broker development, and market representation to strengthen the franchise network while upholding customer excellence and compliance.

You will champion change, align on performance targets, and build strong relationships with brokers and internal teams to deliver better outcomes and sustainable growth.

Qualifications

• 5+ years' experience in sales leadership, franchise management, or business consulting within financial services, property, fintech, or another multi-site environment.
• Proven experience coaching business owners or sales teams to improve commercial performance and customer outcomes.
• Strong commercial acumen, with the ability to interpret performance data and turn insights into action.
• Excellent relationship-building and influencing skills across a diverse network of stakeholders.

Responsibilities

• Drive business growth: Partner with Franchisees to improve sales performance, broker productivity, customer outcomes, and overall business growth across your region.
• Coach and develop Franchisees: Provide strategic coaching and support to help Franchisees strengthen leadership capability, execute business plans, and achieve key performance targets.
• Grow the network: Support franchise recruitment, broker growth, store expansion, renewals, succession planning, and market representation initiatives to strengthen the retail network.
• Champion customer excellence: Embed best practices that improve customer experience, conversion, and settlement outcomes while driving consistent operational excellence across stores.
• Lead change and adoption: Support the rollout of new products, tools, systems, and strategic initiatives, helping Franchisees successfully adopt new ways of working.
• Build trusted relationships: Develop strong partnerships with Franchisees, brokers, and internal stakeholders to influence performance and create long-term success.

Skills

Franchise management

Sales leadership

Coaching and development

Stakeholder management

Change management

Mortgage/lending knowledge

Job description

Lendi Group in Sydney is seeking a senior sales leadership professional to partner with franchisees, coach leaders, and drive growth across the region. Lead recruitment, broker development, and market representation to strengthen the franchise network while upholding customer excellence and compliance.

You will champion change, align on performance targets, and build strong relationships with brokers and internal teams to deliver better outcomes and sustainable growth.