Forward Deployed Engineer – Salesforce (Client-Facing Solution Lead)

Probe CX; Sydney; On-site; AUD 180,000 - 230,000; Full time

Benefits offered by this job

Competitive base salary

Flexible working environment

Direct influence with leadership

Autonomous problem-solving with AI

Job summary

Probe Group is seeking a senior Forward Deployed Engineer for Salesforce to bridge technical architecture with client engagement. You will lead discovery workshops, translate ambiguous problems into concrete Salesforce solutions, and deliver production-grade code directly within client environments on client premises in Australia.

You will own delivery speed, adoption, and business outcomes, collaborating with executive sponsors and reducing reliance on analysts.

Qualifications

• Hands-on Salesforce experience across Sales, Service, Data Cloud and Agent Force.
• Proficient in Apex, LWC, and Flow design.
• Experience leading pre-sales or discovery discussions with clients.

Responsibilities

• Lead discovery sessions with operational owners and sponsors; shape scopes and pre-sales demos.
• Turn client concepts into functional software within the client environment in short iterations.
• Hands-on design, configuration, and coding across Salesforce modules.

Skills

Senior Salesforce hands-on

Apex

Lightning Web Components (LWC)

Salesforce integrations

Pre-sales / discovery facilitation

Client-facing engagement

Tools

MuleSoft

Platform Events

REST/SOAP APIs

Job description

Forward Deployed Engineer – Salesforce (Client-Facing Solution Lead)

At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific and Asia, we’re no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than the day before, and our exponential growth is living proof that we have stayed true to this ethos. At Probe, expect to think differently, challenge the norm and find your purpose.

Role Overview

Innovior is pioneering an agentic delivery model that streamlines the path from initial conversation to live execution. We are looking for a senior-level Salesforce professional who bridges the gap between hands-on technical architecture and commercial client engagement. In this role, you will be the primary technical presence on client premises—leading discovery workshops, turning ambiguous problem statements into defined solutions, driving pre‑sales conversations, and rapidly building production‑grade software directly within client platforms. You will work without intermediate layers of business analysts or project managers, taking personal ownership of user adoption, delivery speed, and business outcomes.

Key Responsibilities

• Lead interactive discovery and whiteboarding sessions directly with operational owners and executive sponsors; identify commercial expansion opportunities, shape early leads into concrete scopes and conduct technical pre‑sales demonstrations.


• Convert complex, partially formed client concepts into functional, working software directly within the client environment in short, iterative cycles.


• Hands‑on design, configuration, and coding across Sales Cloud, Service Cloud, Data Cloud, and Agent Force, leveraging Apex, Lightning Web Components (LWC), and advanced Flows.


• Architect and deliver robust integrations with enterprise systems using REST/SOAP APIs, Platform Events, and middleware (such as MuleSoft) with rigorous attention to data integrity and error handling.


• Exercise sound commercial judgment to protect project margins and engagement boundaries while maintaining strong client trust and agility.


• Apply modern AI‑assisted engineering workflows (Cursor, Claude, LLMs) to compress delivery timelines and share reusable patterns across the practice.

Required Skills & Experience

• Demonstrated track record delivering complex Salesforce solutions in a hands‑on technical capacity across Sales, Service, Data Cloud, and Agent Force.


• Deep practical competence in Apex, Lightning Web Components (LWC), and Flow design.


• Proven success working directly with client stakeholders at all levels, navigating ambiguous requirements, and leading pre‑sales or discovery conversations without intermediary support.


• Solid hands‑on knowledge of API integration architectures, middleware connectivity, and asynchronous event processing.


• Demonstrated comfort operating independently inside client organisations, maintaining momentum, and taking full ownership from design through to adoption.


• Sustained availability to work on client premises in Melbourne or Sydney, including interstate travel when required by project demands.

Preferred Qualifications

• Salesforce certifications, particularly Application Architect, System Architect, or related Consultant credentials.


• Familiarity with AI‑augmented software engineering tools and agentic workflows.


• Exposure to Salesforce Industry Clouds (e.g., Public Sector Solutions, Health Cloud, Financial Services Cloud) or Contact Centre/CX architectures.

Why Join Us

• Competitive Reward: Attractive base salary package aligned with senior architect benchmarks, plus superannuation and structured performance incentives.


• Work‑Life Balance: High‑trust, flexible working environment that prioritises sustainable delivery practices alongside client needs.


• Modern Delivery Culture: Say goodbye to bureaucratic delivery overheads and experience high‑velocity, autonomous problem‑solving using modern AI tools.


• Direct Influence: High visibility with practice leadership and direct ownership of client success from day one.