Forklift Field Service Technician

Nationwide Sales Service Rentals; Gold Coast City; Vor Ort; AUD 70.000 - 90.000; Vollzeit

Benefits dieser Stelle

Competitive pay

Professional development

Full-time permanent position

Zusammenfassung

Nationwide Sales Service and Rentals in Biggera Waters, QLD, seeks an experienced Forklift Field Service Technician to join our field-based team. You will perform preventative maintenance, diagnose faults, and repair forklift equipment at client sites across the region.

This full-time role requires you to manage multiple jobs, maintain detailed service reports, and communicate clearly with customers about repairs and costs, while upholding safety standards and quality expectations.

Qualifikationen

• Qualified and experienced Forklift Technician.
• Strong mechanical knowledge with forklift diagnostics and repair.
• Proficiency with hydraulic systems, engines, transmissions, and electrical components.
• Valid driver's licence and willingness to travel to customer sites across the region.

Aufgaben

• Perform preventative maintenance, inspections, and servicing on a variety of forklift models and material handling equipment.
• Diagnose mechanical and electrical faults using diagnostic tools and technical expertise.
• Repair and replace faulty components, including engines, transmissions, hydraulic systems, and electrical systems.
• Conduct field repairs at customer sites, minimising downtime and disruption to operations.
• Complete detailed service reports and maintain accurate records of all work performed using AroFlo.
• Communicate effectively with customers regarding repair status, recommendations, and costs.
• Ensure all work complies with relevant safety standards and manufacturer specifications.
• Maintain and organise tools and equipment, reporting any shortages or required replacements.
• Respond promptly to emergency service calls and prioritise jobs accordingly.
• Contribute to continuous improvement by identifying opportunities to enhance service efficiency and customer satisfaction.

Kenntnisse

Forklift Technician

Diagnostics

Customer service

Tools

Diagnostic tools

AroFlo

Jobbeschreibung

Nationwide Sales Service and Rentals is seeking an experienced Forklift Field Service Technician to join our dynamic team in Biggera Waters, QLD. This is a full-time position based in the field and onsite, where you will be responsible for providing expert maintenance, repair, and servicing of forklift equipment across our client base. This role is critical to ensuring our customers' operations run smoothly and safely, whilst maintaining our reputation for excellence in the material handling industry. You will be working independently and within our supportive team, managing your schedule and priorities with the Operations Manager, whilst ensuring every job is completed to the highest standard.

Key responsibilities

• Perform preventative maintenance, inspections, and servicing on a variety of forklift models and material handling equipment;
• Diagnose mechanical and electrical faults using diagnostic tools and technical expertise;
• Repair and replace faulty components, including engines, transmissions, hydraulic systems, and electrical systems;
• Conduct field repairs at customer sites, minimising downtime and disruption to operations;
• Complete detailed service reports and maintain accurate records of all work performed using AroFlo;
• Communicate effectively with customers regarding repair status, recommendations, and costs;
• Ensure all work complies with relevant safety standards and manufacturer specifications;
• Maintain and organise tools and equipment, reporting any shortages or required replacements;
• Respond promptly to emergency service calls and prioritise jobs accordingly;
• Contribute to continuous improvement by identifying opportunities to enhance service efficiency and customer satisfaction.

What we’re looking for

• Qualified and experienced Forklift Technician;
• Strong mechanical knowledge and hands-on experience with forklift diagnostics and repair;
• Proficiency with hydraulic systems, engines, transmissions, and electrical components;
• Ability to use diagnostic tools and equipment effectively;
• Valid driver's licence and willingness to travel to customer sites across the region;
• Excellent problem-solving skills and attention to detail;
• Strong communication and customer service abilities;
• Ability to work independently and manage time effectively;
• Current First Aid certification (preferred but not essential);
• Knowledge of forklift safety standards and regulations.

What we offer

At Nationwide Sales Service and Rentals, we value our team members and provide a competitive compensation package. We offer opportunities for professional development and training to enhance your technical skills. You will work in a supportive environment where your expertise is recognised and rewarded. We provide a full-time permanent position with team culture emphasis on safety, quality, and customer satisfaction.

About us

Nationwide Sales Service and Rentals is a leading provider of material handling equipment solutions, including forklift sales, rentals, and comprehensive servicing. We pride ourselves on delivering reliable, high-quality service to our diverse client base across south-east Queensland. With years of experience in the industry, we have built a reputation for dependability, technical excellence, and customer-focused solutions. Our team is dedicated to supporting businesses of all sizes with their material handling needs, and we are committed to maintaining the highest standards of professionalism and safety in everything we do.