Food Hub Officer

Arc @ UNSW; Sydney; On-site; AUD 41,000 - 56,000; Part time

Benefits offered by this job

Flexible hours

Casual hourly rate

Positive peer impact

Growth opportunities

Sector-leading organisation

Kensington Campus

Job summary

Arc @ UNSW operates the Food Hub to support UNSW students with access to nutritious food and essentials. As a Food Hub Officer, you will work with a co-officer to run weekly activities, engage volunteers, and grow the program across campus.

You will be part of the Arc Wellbeing team, joining a hands-on role that helps students, builds community, and enhances access to essentials during university life.

Qualifications

• UNSW student in 2027.
• Inspire and motivate others.
• Understand university students' needs and apply to program operations.
• Excellent communication skills; verbal, written and public speaking.
• High attention to detail with proven organizational skills and meeting deadlines.

Responsibilities

• Oversee the Food Hub pantry operations including unpacking and organizing.
• Promote donation opportunities through drives and campaigns.
• Delegate tasks to volunteers to keep space organized and efficient.
• Monitor stock levels and donation trends to support sustainability and space management.
• Recruit and train volunteers and build a community of volunteers.
• Maintain clear communication as the point of contact for volunteers.
• Logistics & Admin: track volunteer data, risk assessments, and safety briefings.

Job description

Food Hub is Arc's free food pantry, helping improve food security for UNSW students by providing access to nutritious food and everyday essentials when they need them.

As a Food Hub Officer, you’ll work alongside your co-Officer to bring Food Hub to life each week. Together, you’ll get stuck into everything from unpacking stock and keeping the space running smoothly, to supporting volunteers, running activations and events, engaging with stakeholders, and finding creative ways to grow Food Hub’s reach and impact on campus.

As part of the Arc Wellbeing team, this is a hands-on, people-focused role where you’ll help make student life a little easier, build community, and make sure more students can access the essentials they need to thrive at uni.

Who are We?

Arc is UNSW’s student organisation. We like to call ourselves the cool older sibling. We know that the best parts of going to uni is all the stuff you do outside the classroom, and we pride ourselves on making that experience awesome. We do that through a huge range of opportunities and services available to students online and in-person.

Working at Arc you’ll join a welcoming team of full of like-minded students, who believe in listening to students, working together and having fun between hard work. Work perks include professional development opportunities, the occasional work cake party, hot desk spaces, tickets to the Arc Annual Dinner, and more. But probably the best thing you’ll get out of working here are some friendships you’ll never forget.

If you’re reading this thinking, ‘no way can I do this, I have no experience’, you should know that some of the best student coordinators at Arc applied when they had no experience. We took them on because we believe in giving people their first chance, and because they showed they had a willingness to learn, problem solve and try new things. You could be that person too.

KEY TASKS & RESPONSIBILITIES

As the Food Hub Officer, you’ll work collaboratively with your co-officer to ensure the smooth delivery of Food Hub through the following responsibilities:

• Program Operations
  • Oversee the Food Hub pantry from unpacking and organising.
  • Assist in promoting donation opportunities through regular drives and communication campaigns, encouraging the UNSW community to donate items that align with the programs criteria
  • Delegate tasks to volunteers to ensure the space is organised, tidy and operating efficiently
  • Monitor stock levels and donation trends to support ongoing program sustainability and space management
  • Collaborate with supervisors, internal departments and other Arc programs cohesively.
  • Assist in the development of project plans, timelines, budgets, volunteer rosters, run sheets, and logistics for small scale events and executing them within set parameters.
  • Maintain up-to-date content across our online platforms (including website, and social media) providing opportunities for students to engage with their communities and in a digital space.
• Assist in the recruitment and training of volunteers
• Help to build a passionate community of volunteers and facilitate social, interpersonal and professional development opportunities for them.
• Maintain clear and consistent communication as the point of contact for volunteers to direct and guide them through necessary tasks and events.
• Logistics & Admin
  • Track volunteer data and facilitate sufficient volunteering opportunities for AHEGS accreditation.
  • Track metrics and meet targets around student engagement and participation in relation to program goals & KPTs.
  • Complete risk assessments, safety briefings, and other ad hoc administration tasks.

QUALIFICATIONS, KNOWLEDGE AND EXPERIENCE

SELECTION CRITERIA

• A UNSW student in 2027.
• Passionate about the primary objectives of the program and able to inspire and motivate others
• Understand university student’s needs and an ability to effectively incorporate these into the program's operations.
• Excellent communication skills; verbal, written and public speaking.
• High attention to detail with proven organisational skills and the ability to manage time effectively and meet deadlines, including the ability to make decisions under pressure.

DESIRABLE

• Experience with or interest in food, improving the cost of living, and/or sustainability initiatives.
• Experience working with or leading volunteers, including training, rostering, or team coordination
• Leadership or peer support experience, either in a formal role or demonstrated through community involvement, group projects or volunteering
• Demonstrated commitment to continuous improvement, process improvement and service enhancement
• Holds an Australian Drivers license
• Can speak Mandarin in a working capacity

What We Can Offer You

• Flexible hours to suit your uni timetable (average of 10 hours/week, varies during holidays and assessment periods)
• A casual hourly rate of $35.68/hr
• A unique opportunity to positively impact your peers
• A fun, fast and driven environment with lots of potential for learning and growth
• Awesome professional experience working in a sector leading organisation
• Convenient location on UNSW Kensington Campus

Applications close on 25 OCTOBER 2026, 11.59 PM.