Restaurant & Bar Manager - Full Time - Holiday Inn Perth City Centre

InterContinental 62s Group plc; Perth; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Birthday leave

Parental leave

Health days

Employee rate

Discount platform

Duty meal

Annual leave

Job summary

Holiday Inn Perth City Centre is seeking a Restaurant & Bar Manager to lead Ivy & Jack, the all-day dining venue, and supervise room service. You will shape guest experiences, build a high-performing team, and drive service excellence across dining operations in a dynamic, rotating roster environment.

The role focuses on leadership, revenue growth, and maintaining brand standards while delivering exceptional hospitality to hotel guests, locals, and corporate clients.

Qualifications

• Restaurant & Bar Manager with 2+ years experience.
• Strong leadership and communication skills.
• Ability to manage conflicting deadlines and priorities.
• Excellent customer service and passion for guest satisfaction.

Responsibilities

• Manage day-to-day operations of the restaurant/bar and room service teams.
• Oversee rosters and staffing for departments.
• Drive revenue and guest satisfaction with engagement initiatives.
• Train, mentor, and motivate staff to uphold service standards.
• Collaborate with other departments to enhance guest experience.
• Recruitment and onboarding of team members.
• Monitor budgets and payroll costs with the finance team.
• Ensure HACCP compliance and safety protocols.
• Resolve guest complaints promptly per guidelines.

Skills

Leadership

Communication

Time management

Data analysis

Customer service

Job description

Join our team at Holiday Inn Perth City Centre – where work meets joy!

At Holiday Inn, we believe travel is a journey, and we help make it a joy. From a warm welcome to ensuring every guest feels at home, we create unforgettable experiences for all our guests—whether they are here for business or leisure, for one night or a whole week. We have been on this journey since 1952, and now, we want you to join us.

Be part of an exciting new chapter as we prepare to relaunch our Ivy & Jack Restaurant in October following an extensive renovation. This is a unique opportunity to lead the operation of our refreshed restaurant and bar, while also overseeing the hotel's Room Service offering.

Join us and help bring Ivy & Jack's next chapter to life.

Restaurant & Bar Manager (Full Time)

Ivy & Jack is our vibrant, all‑day dining venue serving hotel guests, city locals, and corporate clients using our conference spaces. Open from breakfast through dinner, seven days a week, it’s a dynamic environment where no two days are the same.

As part of a globally recognised hotel brand, you will play a key leadership role in shaping the guest experience, building a high‑performing team, and establishing Ivy & Jack as one of Perth's most welcoming dining destinations. Offering a relaxed, family‑friendly atmosphere with a strong focus on service and hospitality, this is an outstanding opportunity for a passionate hospitality professional looking to make their mark.

What you will do:

• Manage day‑to‑day operations of the restaurant/bar & room service teams, including preparing and overseeing department rosters.
• Ensure the Hotel’s key metrics are met and exceeded through engagement initiatives to drive revenue, meet hotels guest love targets, improve efficiency, and guest satisfaction.
• Training, mentoring and motivating colleagues to deliver exceptional service and uphold brand standards.
• Collaborate with other departments to enhance the overall guest experience.
• Supporting your team with recruitment and onboarding.
• Working closely with the finance team to set, monitor, and realign your departmental budgets, including managing payroll costs.
• Ensure all hotel safety protocols, responsible service and HACCP requirements are adhered to.
• Resolving guest complaints in a prompt and professional manner and in accordance with established service recovery guidelines to ensure guest satisfaction.

The ideal candidate will have:

• Experience as a Restaurant & Bar Manager (2+ years)
• Strong leadership and communication skills.
• The ability to manage conflicting deadlines and priorities.
• Be able to analyse data and implement strategies to drive results and improve efficiency.Excellent customer service skills and a passion for exceeding guest expectations.

We are looking for someone who has:

• Availability across a 7‑day rotating roster (mornings, evenings, weekends, public holidays)
• Legal right to work in Australia
• A current Approved Managers Certification
• A current Responsible Service of Alcohol (RSA) and Food Safety Certificate
• National police clearance (within 6 months)

Why join us?

At Holiday Inn Perth City Centre, we offer so much more than just a job. We provide a work environment that values work‑life balance and supports your personal and professional growth.

• Competitive salary package
• Employee Perks & Wellbeing –
  • Paid birthday leave to celebrate your special day.
  • Enhanced Parentalleave options to support your growing family.
  • Proactive Health Days to keep you feeling your best.
• Workplace Support – A friendly and supportive team with managers who provide ongoing training and development.
• Career Growth – Access to our lifelong development program and career milestone celebrations as you grow within IHG.
• Hotel Perks
  • On shift Duty Meal
  • Amazing Employee Rate Accommodation at 6000+ IHG Hotels Worldwide
  • Food & Beverage Discounts at IHG Hotels
  • Access to a retail discount platform to make your pay go even further.
• Paid Annual & Personal Leave – We value your time off and ensure you get the rest you deserve.

Ready to start your journey with us?

Join us and you will become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing, and we welcome different perspectives. You need to show us you care; that you notice the little things that make a difference to guests as well as always looking for ways to improve.