Food & Beverage Supervisor - Full time/Part time - Holiday Inn Perth City Centre

IHG Hotels & Resorts; Perth; On-site; AUD 43,000 - 65,000; Full time

Benefits offered by this job

Attractive hourly rate

Flexible hours

Permanent hours

Birthday leave

Parental leave

Health days

Employee discounts

Duty meal

IHG employee rate

F&B discounts

Paid annual & personal leave

Job summary

Holiday Inn Perth City Centre in Perth, WA, is seeking a Food & Beverage Supervisor to lead the Ivy & Jack team and deliver warm, professional service across breakfast to dinner seven days a week.

You will coach F&B attendants, coordinate daily operations, ensure responsible service, and maintain brand standards while staying flexible to a 7-day roster in a fast-paced environment. RSA and Food Safety certificates, police clearance, and work rights are required.

Qualifications

• Availability across a 7-day rotating roster
• Legal right to work in Australia
• RSA and Food Safety Certificate
• Current national police clearance (within 6 months)

Responsibilities

• Lead and coordinate the F&B team to deliver exceptional guest experiences
• Work with F&B Management to identify training needs and support team development
• Monitor guest behaviour and follow responsible service requirements
• Prepare and present food and beverages to established standards
• Greet guests, take orders, and provide warm, professional service
• Follow hotel safety protocols and report incidents promptly
• Resolve guest concerns using service recovery guidelines to ensure satisfaction

Skills

Leadership

Customer service

Team coaching

Beverage knowledge

Problem solving

Education

RSA certificate

Food Safety Certificate

Police clearance

Job description

Join our team at Holiday Inn Perth City Centre - where work meets joy!

At Holiday Inn, we believe travel is a journey, and we help make it a joy. From a warm welcome to ensuring every guest feels at home, we create unforgettable experiences for all our guests—whether they are here for business or leisure, for one night or a whole week. We have been on this journey since 1952, and now, we want you to join us.

Our restaurant Ivy & Jack is having a fresh new makeover and we're getting ready to welcome guests back through the doors. We're looking for enthusiastic, friendly and experienced Food and Beverage Supervisors to join our expanding team.

Food & Beverage Supervisor (Full Time & Part time)

Ivy & Jack is our vibrant, all-day dining venue serving hotel guests, city locals, and corporate clients using our conference spaces. Open from breakfast through dinner, seven days a week, it’s a dynamic environment where no two days are the same.

As our Food & Beverage Supervisor, you will be the friendly face and steady hand guiding the Ivy & Jack team. You will lead daily operations, support and coach the F&B attendants, and ensure every guest receives the warm, genuine service Holiday Inn is known for.

What you will do:

• Lead and coordinate the F&B team to deliver exceptional guest experiences
• Work with F&B Management to identify training needs and support team development
• Monitor guest behaviour and follow responsible service requirements
• Prepare and present food and beverages to established standards
• Greet guests, take orders, and provide warm, professional service
• Follow hotel safety protocols and report incidents promptly
• Resolve guest concerns using service recovery guidelines to ensure satisfaction

The ideal candidate will:

• Have experience as a Food & Beverage Team Leader (2+ years) or Supervisor (1+ year)
• Be a people-person who thrives in a fast-paced, guest-focused environment
• Be a confident problem solver who keeps operations running smoothly
• Have strong beverage knowledge and service skills
• Be a natural leader who can motivate and guide a team

We are looking for someone who has:

• Availability across a 7-day rotating roster (mornings, evenings, weekends, public holidays)
• Legal right to work in Australia
• A current Responsible Service of Alcohol (RSA) and Food Safety Certificate
• Current national police clearance (within 6 months)

Why join us?

At Holiday Inn Perth City Centre, we offer so much more than just a job. We provide a work environment that values work-life balance and supports your personal and professional growth.

• Attractive hourly rate – HIGA Level 5; hourly rate from $31.30 - $46.95
• Flexible Working Options – tailored to your needs, whether you are a parent seeking flexible hours or someone looking for a supportive workplace.
• Permanent Hours – guaranteed hours each week, so you know you are always on the roster.
• Employee Perks & Wellbeing –
  • Paid birthday leave to celebrate your special day.
  • Enhanced Parentalleave options to support your growing family.
  • Proactive Health Days to keep you feeling your best.
• Workplace Support – A friendly and supportive team with managers who provide ongoing training and development.
• Career Growth – Access to our lifelong development program and career milestone celebrations as you grow within IHG.
• Hotel Perks –
  • On shift Duty Meal
  • Amazing Employee Rate Accommodation at 6000+ IHG Hotels Worldwide
  • Food & Beverage Discounts at IHG Hotels
  • Access to a retail discount platform to make your pay go even further.
• Paid Annual & Personal Leave – We value your time off and ensure you get the rest you deserve.

Ready to start your journey with us?

Join us and you will become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing, and we welcome different perspectives. You need to show us you care; that you notice the little things that make a difference to guests as well as always looking for ways to improve.