Assistant Manager - Radii Restaurant & The Lounge

Hyatt

Melbourne

On-site

AUD 70,000 - 100,000

Full time

14 days+

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Job summary

Park Hyatt Melbourne is seeking an Assistant Manager for Radii Restaurant & The Lounge to lead The Lounge & Garden and the Radii Restaurant & Bar as a successful independent profit centre. You will plan, organise, direct and control the Food & Beverage operation to ensure guest satisfaction and Hyatt standard compliance.

You will supervise a team of 20, provide leadership, handle guest inquiries, assist with rosters, and drive high-quality service in a fast-paced, luxury setting.

Qualifications

  • Previous supervisory/managerial experience in a similar role.
  • Current Victorian RSA certificate.
  • Strong people management and interpersonal skills.
  • Excellent communication skills.
  • Ability to promote ideas and maintain 5-star grooming standards.

Responsibilities

  • Assist in managing The Lounge & Garden and Radii Restaurant & Bar.
  • Direct and control the Food and Beverage operation and administration.
  • Ensure maximum guest satisfaction and service aligned with Hyatt standards.
  • Provide leadership to a diverse team and manage rosters.
  • Train and onboard new associates within the department.
  • Coordinate with departments to ensure successful daily operations.

Skills

People management
Leadership
Communication
Team supervision

Education

Victorian RSA certificate

Job description

Close Inclusive Collection Job Postings Notification


\"When you work in Hawaii, in addition to learning about the functional aspects of running a hotel — like the proper way to make a bed or how to best handle luggage — it’s critically important to understand Hawaiian culture and the spirit of ‘ohana, or ‘family.’ When opening the first Andaz property in Hawaii, our team participated in Hawaiian culture training to help us understand what ‘ohana truly means. \"


Assistant Manager - Radii Restaurant & The Lounge

Park Hyatt Park Hyatt Melbourne AU - VI - Melbourne


Bars/Restaurants/Outlets


Entry Level Manager


Full-time


Local


Summary

Care Connects Us


At Hyatt, we believe in making people feel at home wherever they are in the world. We turn jobs into careers, encounters into experiences, and trips into journeys.


Join a team that is making travel more human, connected, and sustainable. Here, everyone's role matters, and your individuality is celebrated.About Park Hyatt Melbourne:
Located in the heart of the city, Park Hyatt Melbourne offers sophisticated luxury and exceptional personalised service. With beautifully appointed rooms, extensive event spaces, curated experiences, fine arts, dining and wellness, we create unforgettable experiences for our guests.


Benefits of working with us:


Leading global hotel brand with career advancement opportunities


Complimentary and discounted accommodation at more than 1000 Hyatt properties worldwide for you and your loved ones.


Complimentary duty meals whilst on shift


Discounted food & beverage and park club health & day spa treatments


Discounted onsite car parking


Employee assistance program – benefit from free, immediate and confidential support for any work, health or life concern


Generous paid time off and holiday policies including paid parental leave and wellbeing leave


10% discount with NIB Health insurance


About the role:


As the Assistant Manager, you will be responsible for assisting in managing The Lounge & Garden and Radii Restaurant & Bar as a successful independent profit centre, through planning, organising, directing and controlling the Food and Beverage operation and administration.You will ensure maximum guest satisfaction is achieved and service is consistent with Hyatt International standards.Working in a team of 20, you will provide support in supervising and managing the day-to-day operations.


Some of the responsibilities include:


Provide leadership to a diverse team, ensure all employees deliver the brand promise and provide exceptional guest service at all times


Handle guest enquiries and complaints in a courteous and efficient manner


Assist with creating and communicating the rosters and delegation of tasks and responsibilities


Assist in controlling manning levels of the Restaurant in relation to occupancy, requirements, service quality and costs


Provide training and onboarding support for new associates within the department


Liaising with all necessary departments to ensure the productivity of the outlet is successful in its daily operations


Qualifications

Previous supervisory/managerial experience in a similar role or fast-paced environment


A current Victorian Responsible Service of Alcohol (RSA) certificate


Exceptional people management and interpersonal skills along with strong communication skills


The confidence to promote ideas and make sound decisions under pressure


A strong attention to detail and the desire to produce high-quality operational and administrative outcomes


The ability to create a positive first impression with an understanding of the importance of 5 star grooming standards


The flexibility to work on a rotating roster, including weekends and public holidays


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