Food & Beverage Supervisor - Full Time

West Hq; Sydney; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Free gym membership

Complimentary lunch or dinner

Discounts on accommodation, dining and

sport & recreation programs

Corporate health fund access

Rewards & Recognition Program

Career development opportunities

Free secure parking

Job summary

West HQ in Sydney is seeking a hands-on Supervisor to lead a busy café and licensed bar. You will guide a small team, maintain service standards, and ensure compliance with health, safety, and licensing requirements.

RSA certification and solid F&B experience are essential. You will train staff, manage stock, assist with cash handling, and deliver exceptional customer service across weekdays and weekends on a rotating roster.

Qualifications

• Strong leadership and problem solving skills; able to motivate and inspire others.
• Experience in a similar position or extensive F&B experience.
• Excellent communication skills and passion for hospitality.
• Hands-on approach, customer service oriented, and detail focused.
• Willing to work weekdays and weekends on a rotating roster.
• Knowledge of POS systems and stock management practices; RSA competency required.

Responsibilities

• Lead and support a small team during peak service periods.
• Delegate tasks to ensure smooth and efficient service.
• Provide hands-on training, coaching, and support to new team members.
• Maintain high standards of food and beverage presentation and service.
• Ensure compliance with licensing, health & safety requirements.
• Deliver exceptional customer service and handle customer concerns professionally.
• Assist with stock control, ordering, and daily cash handling procedures.

Skills

Leadership

Problem solving

Communication

Hospitality

Customer service

POS systems

RSA Competency Card

Job description

West HQ

Are you a natural leader with a passion for customer service and hospitality?

Do you thrive in fast-paced, high-energy environments where no two days are the same? We’re looking for an experienced Supervisor to join one of our busiest and most dynamic hospitality outlets.

A little about the opportunity..

This high-volume outlet operates as a café and licensed bar, serving everything from hot drinks, cakes, and sandwiches to hot finger food and alcoholic beverages. It’s an environment that’s always buzzing, and we need a supervisor who can keep things running smoothly no matter how busy it gets.

Key Responsibilities:

• Lead and support a small, tight-knit team during peak service periods

• Delegate tasks effectively to ensure smooth and efficient service

• Provide hands‑on training, coaching, and support to new team members

• Maintain high standards of food and beverage presentation and service

• Ensure compliance with all licensing and health & safety requirements

• Deliver exceptional customer service and handle customer concerns professionally

• Assist with stock control, ordering, and daily cash handling procedures

Our perfect fit

• Strong leadership and problem solving skills, with ability to motivate and inspire others
• Experience in a similar position or extensive F&B experience
• Excellent communication skills
• Passionate hospitality professional
• Is hands‑on, loves customer service and has a keen eye for detail
• Available to work weekdays & weekends on a rotating roster as per business needs
• Knowledgeable working with POS systems
• Well presented with strong attention to detail
• Experienced with maintaining records of stock levels and financial transactions, stock ordering, stocktaking
• RSA Competency Card

The Perks!

Not only will you be working at Sydney's leading landmark destination for entertainment, fitness, lifestyle & accommodation in the Western Sydney region, we would also like to provide you with:

• Free Gym Membership to the largest fitness facilities in Western Sydney, ONE55!
• Complimentary lunch or dinner
• Ongoing discounts on accommodation, restaurants and sport & recreation programs
• Access to our corporate health fund
• A 'sweet' Rewards & Recognition Program for all team members and GREAT staff offers!
• Unlimited career development and professional growth opportunities
  Free secure parking