Food & Beverage Team Leader - Multi-Venue

BSC Bankstown Sports Club; Canterbury-Bankstown; On-site; AUD 34,000 - 48,000; Full time

Benefits offered by this job

Cross-training across venues

Daily meal allowance

Provided uniform

Underground parking

Discounted car washes

Employee rewards

Competitive remuneration

Job summary

BSC Bankstown Sports Club is seeking enthusiastic and driven Food & Beverage Team Leaders to support our leadership team across multiple venues within Bankstown Sports.

This hands-on leadership role covers shifts across outlets including Lady Banks Rooftop, Greenfield Station Bistro, La Piazza, Marrow & Co, café areas and bars, focusing on coaching teams, maintaining service standards and RSA compliance to deliver exceptional guest experiences.

Qualifications

• Experience in Team Leader or supervisor role in hospitality.
• Strong leadership and guest service focus.
• RSA compliance and NSW competency card.
• Ability to work evenings, weekends and public holidays.

Responsibilities

• Lead and support Food & Beverage operations across a variety of venues and service styles.
• Assist Food & Beverage Managers with daily operations, team leadership and guest service delivery.
• Coach, mentor and develop team members to achieve their potential.
• Drive exceptional customer service and guest satisfaction.
• Support beverage operations and uphold bar service standards and RSA compliance.
• Ensure venue presentation, cleanliness and service standards are consistently maintained.
• Support rostering, shift deployment and operational planning.
• Handle guest feedback and service recovery with professionalism and confidence.
• Foster a positive, engaged and high-performing team culture.
• Assist with onboarding and training of new team members.
• Ensure compliance with RSA, RCG, WHS and operational procedures.

Skills

Leadership

Team leadership

Guest service

Communication

Problem solving

Interpersonal skills

Job description

We are seeking enthusiastic and driven Food & Beverage Team Leaders to support our Food & Beverage leadership team across multiple venues within Bankstown Sports.

Reporting to the Food & Beverage Manager, this hands-on leadership role combines operational excellence with people leadership. Rather than being assigned to one venue, you'll be trained across a variety of outlets including Lady Banks Rooftop, Greenfield Station Bistro, La Piazza, Marrow & Co, Café areas and bars.

As a key support person within the Food & Beverage team, you'll assist with leading shifts, coaching team members, maintaining service standards and ensuring smooth daily operations wherever support is needed most. While the role has expanded beyond its original beverage focus, bar operations, beverage service standards, RSA compliance and beverage team development remain key components of the position.

This role offers exceptional variety and exposure, making it an ideal stepping stone for hospitality professionals looking to further develop their leadership career.

This is an excellent opportunity for an experienced Team Leader, Supervisor or ambitious hospitality professional ready to broaden their experience across multiple venues and take the next step in their leadership journey.

Key Responsibilities

• Lead and support Food & Beverage operations across a variety of venues and service styles
• Assist Food & Beverage Managers with daily operations, team leadership and guest service delivery
• Coach, mentor and develop team members to achieve their potential
• Drive exceptional customer service and guest satisfaction
• Support beverage operations and uphold bar service standards and RSA compliance
• Ensure venue presentation, cleanliness and service standards are consistently maintained
• Support rostering, shift deployment and operational planning
• Handle guest feedback and service recovery with professionalism and confidence
• Foster a positive, engaged and high-performing team culture
• Assist with onboarding and training of new team members
• Ensure compliance with RSA, RCG, WHS and operational procedures

About You

You're a passionate hospitality professional who leads from the front and thrives in a fast-paced environment. You enjoy variety, developing people and working across different venues while delivering exceptional guest experiences.

To be successful in this role, you'll bring:

• Strong understanding of beverage service, bar operations and RSA requirements
• Previous experience in a Team Leader, Supervisor or senior Food & Beverage role
• Strong leadership skills with the ability to motivate and inspire others
• A genuine passion for hospitality and guest experience
• Confidence leading teams during busy service periods
• Excellent communication, problem-solving and interpersonal skills
• A proactive, hands-on approach and strong attention to detail
• Experience working in high-volume hospitality environments
• The ability to adapt quickly across different teams and venues
• Current RSA, RCG and NSW Competency Card
• Flexibility to work evenings, weekends and public holidays
• Professional presentation and a positive, can-do attitude

Why Work With Us

• Structured cross-training across Lady Banks, Greenfield Station, La Piazza, Marrow & Co and other Food & Beverage outlets
• Gain exposure to multiple styles of hospitality operations and leadership
• Excellent pathway into Food & Beverage Management and broader leadership opportunities
• Ongoing leadership development and hospitality training
• Join one of Australia's largest and most successful hospitality groups
• Supportive leaders who are invested in your growth and success
• Above-award conditions and competitive remuneration
• Daily meal allowance and provided uniform
• Free secure underground parking and discounted car washes
• Employee rewards, recognition programs and team member benefits