Food & Beverage Supervisor

Pullman; Adelaide; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Discounted Accor rates worldwide

Learn your Way Academy training

Career development opportunities

CSR involvement

Duty meal

Laundered uniform

Job summary

Pullman in Adelaide is seeking a Food & Beverage Supervisor to lead a team in delivering memorable dining experiences for guests. You will oversee service standards, mentor staff, and ensure smooth daily operations across hospitaliy outlets.

The role requires a proven supervisory background in premium environments, RSA certification, and flexible availability, including early mornings and weekends. You will play a key part in maintaining guest satisfaction and a positive workplace culture.

Qualifications

• Service-focused personality with a passion for food & beverage.
• Charismatic host on duty with strong guest interaction skills.
• Previous supervisory experience is a must.
• Bar/restaurant/conference/events leadership in premium environments desired.
• Good communication, interpersonal skills and attention to detail.
• Proven record of managing engaged, high-performing teams.
• RSA Certificate is required.
• RP Badge is highly desirable.
• Able to work early mornings, late evenings and weekends.
• Demonstrates high-quality service standards.
• Must hold Australian full-time working rights.

Responsibilities

• Lead and motivate the F&B team to deliver exceptional guest experiences.
• Coordinate day-to-day F&B operations and service standards.
• Resolve guest requests and complaints effectively.
• Maintain high morale and a positive team culture.
• Ensure compliance with RSA and licensing requirements.

Skills

Leadership

Guest service

Communication

Team management

Customer service

Flexibility

Attention to detail

Morale building

On-call adaptability

Service excellence

Education

RSA Certificate

Working with Vulnerable People (Aged Care) clearance

Job description

Job Description

Passionate about guest interaction, food and beverage? As a Food & Beverage Supervisor, you will lead your team to create unforgettable Food & Beverage experiences for our guests.

• An unbridled passion for food and a love of sharing your 'food stories' with our patrons
• Exceptional leadership skills with demonstrated results in developing and motivating teams. Your lead-by-example approach will be infectious
• The ability to coordinate and manage the day-to-day F&B operations whilst leading and inspiring the team to enhance the guest experience – every guest, every interaction, every day
• Be a calming influence amid a highly pressured, fast-paced environment, with the ability to sustain and drive positive morale creating a culture that people want to be a part of
• Have a flexible approach to adapting to guest requests, and have the necessary skills to actively resolve complaints and challenges presented by customers

Qualifications

Your experience and skills include:

• You must have a service focus personality and a passion for everything food & beverage
• You will possess the personality and charisma to be our "Host with the most" while on duty.
• Previous experience in a similar supervisory role is a must
• Bar, Restaurant, Conference, events leadership experience is highly desired (Premium / Luxury environment preferred)
• Good communication and interpersonal skills with a high level of organisation, accuracy, and attention to detail
• Proven record of managing engaged and high performing teams.
• Responsible Service of Alcohol (RSA) Certificate
• RP Badge is highly desirable
• The ability and flexibility to work various rostered shifts, including early mornings, late evenings, and weekends
• Demonstrated high-quality service standard
• Successful candidate will need to provide an Australian National Police Check clearance and Working with Vulnerable People Clearance (Age Care)
• Must hold full time working rights in Australia

Additional Information

What is in it for you:

• ALL Heartist, Employee benefit card, offering discounted rates in Accor worldwide (Accommodation and Food & Beverage)
• Learning programs through our “Learn your Way” Academy platforms, ongoing training and development opportunities (self-pace, virtual webinars, face to face)
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities
• Duty meal
• Laundered uniform

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS