Food & Beverage Supervisor

Accor; Adelaide; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

ALL Heartist program benefits

Employee benefit card – discounted Acc

Duty meal

Laundered uniform

Job summary

Pullman Adelaide, part of Accor, is seeking a passionate Food & Beverage Supervisor to lead a dynamic team and deliver memorable guest experiences in a premium hospitality setting.

You will guide day-to-day F&B operations, mentor staff, and ensure service excellence across venues. The role requires strong leadership, excellent communication, and a commitment to the Accor Heartist culture.

Qualifications

• Must have RSA certificate.
• RP Badge highly desirable.
• Must hold full-time working rights in Australia.

Responsibilities

• Lead and coordinate day-to-day F&B operations while inspiring the team to enhance the guest experience.
• Drive service excellence and guest satisfaction across Food & Beverage outlets.
• Manage staff development, performance, and morale in a fast-paced environment.
• Address guest requests and resolve issues promptly with a calm, proactive approach.
• Demonstrate flexibility to cover various shifts including mornings, evenings and weekends.

Skills

Service focus

Host with the most

Supervisory experience

Events leadership

Communication skills

Organisation

RSA Certificate

RP Badge desirable

Job description

Company Description

Joinus at Accor,wherelife pulseswithpassion!

As apioneerin the art ofresponsiblehospitality, the Accor Groupgathersmorethan45 brands, 5,600hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. Whileeachbrand hasitsownpersonality,whereyouwillbeable to truly find yourself, they all share acommonambition: tokeepinnovatingandchallengingthestatus-quo.

Byjoiningus,youwillbecomeaHeartist®,becausehospitalityis, first andforemost, aworkofheart.

Youwilljoinacaringenvironmentand a teamwhereyoucanbeallyouare. Youwillbein asupportiveplace togrow, tofulfilyourself, todiscoverotherprofessions and to pursue careeropportunities, inyourhotelor inotherhospitalityenvironments, inyourcountry oranywherein the world!

Youwillenjoyexclusivebenefits,specificto thesectorandbeyond, as well as strong recognition foryourdailycommitment.

Everythingyouwilldowithus,regardlessofyourprofession,willofferadeepsenseof meaning to create lasting, memorable and impactful experiences for our customers, for our colleaguesand for theplanet.

Your team and working environment:

Pullman Adelaide represents one of Accor Hotel's most exciting brands and has a strong history of impressing a broad spectrum of the Adelaide market. The hotel consists of 308 rooms overlooking the picturesque Hindmarsh Square and has a reputation second to none!

Hospitalityisaworkofheart,
Joinus andbecomeaHeartist®.

Job Description

Passionate about guest interaction, food and beverage? As a Food & Beverage Supervisor, you will lead your team to create unforgettable Food & Beverage experiences for our guests.

• An unbridled passion for food and a love of sharing your 'food stories' with our patrons
• Exceptional leadership skills with demonstrated results in developing and motivating teams. Your lead-by-example approach will be infectious
• The ability to coordinate and manage the day-to-day F&B operations whilst leading and inspiring the team to enhance the guest experience - every guest, every interaction, every day
• Be a calming influence amid a highly pressured, fast-paced environment, with the ability to sustain and drive positive morale creating a culture that people want to be a part of
• Have a flexible approach to adapting to guest requests, and have the necessary skills to actively resolve complaints and challenges presented by customers

Qualifications

Your experience and skills include:

• You must have a service focus personality and a passion for everything food & beverage
• You will possess the personality and charisma to be our "Host with the most" while on duty.
• Previous experience in a similar supervisory role is a must
• Bar, Restaurant, Conference, events leadership experience is highly desired (Premium / Luxury environment preferred)
• Good communication and interpersonal skills with a high level of organisation, accuracy, and attention to detail
• Proven record of managing engaged and high performing teams.
• Responsible Service of Alcohol (RSA) Certificate
• RP Badge is highly desirable
• The ability and flexibility to work various rostered shifts, including early mornings, late evenings, and weekends
• Demonstrated high-quality service standard
• Successful candidate will need to provide an Australian National Police Check clearance and Working with Vulnerable People Clearance (Age Care)
• Must hold full time working rights in Australia

Additional Information

What is in it for you:

• ALL Heartist, Employee benefit card, offering discounted rates in Accor worldwide (Accommodation and Food & Beverage)
• Learning programs through our "Learn your Way" Academy platforms, ongoing training and development opportunities (self-pace, virtual webinars, face to face)
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities
• Duty meal
• Laundered uniform

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo!#BELIMITLESS