Food & Beverage Attendant - Part Time

Movenpick; Melbourne; On-site; AUD 45,000 - 65,000; Full time

Benefits offered by this job

ALL Heartist Membership

Family & Friends Discounts

ALL Loyalty Program

HERO training

Job summary

Mövenpick Hotels & Resorts is seeking hospitality professionals to join our team in Melbourne. This role emphasizes sharing food stories with guests, explaining the menu with confidence, and assisting guests with dietary needs while recommending wine and beverages.

The successful candidate will upsell effectively, stay calm under pressure, and support all areas of F&B operations during peak times across a variable shift schedule.

Qualifications

• Previous customer service experience.
• Experience in A la carte/Wine service/Coffee making (preferred).
• RSA Certificate
• Ability to work 3–4 shifts over 7 days including mornings, evenings and weekends.
• Good communication, interpersonal skills, and attention to detail.

Responsibilities

• Share our food stories with guests and explain the menu with confidence.
• Assist guests with dietary needs and wine/beverage recommendations.
• Upsell opportunities to maximise sales.
• Remain calm in a fast-paced environment.
• Support F&B operations across shifts and during peak times.

Skills

Customer service

Wine service

Coffee making

RSA

Job description

Job Description

• An unbridled passion for food and a love of sharing your 'food stories' with our patrons.


• The confidence to explain our menu to guests with gusto, assisting those with special dietary needs or preferences as well as providing enthusiastic assistance when recommending wine and beverages.


• An ability to find the \"Yes\" in every situation.


• A passion for maximising sales in every upsell opportunity.


• A calm nature in the midsts of a fast-paced environment.


• A team player with the ability to assist in all areas of F&B operations during peak times.

Qualifications

• Previous customer service experience.


• Experienced in A la carte/Wine service/Coffee making is preferred.


• Responsible Service of Alcohol (RSA) Certificate


• The ability and flexibility to work 3 to 4 shifts over 7 days, including early mornings, late evenings and weekends.


• Good communication and interpersonal skills with a high level of organisation, accuracy, and attention to detail.

Additional Information

In return we will offer you…

• ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!


• Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you.


• Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays.


• HERO - Support your career development with access to Accor’s industry leading training platforms.


• An opportunity to be part of a fun and supportive team who love what they do!

To be success in this role, you must have rights to work for any employee in Australia. We are unable to sponsor or take over sponsorship of an employment visa.