Food & Beverage Supervisor

Pullman Hotels & Resorts; Adelaide; Presencial; AUD 55.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Discounted rates across Accor network

Learn Your Way Academy trainings

Talent development opportunities

CSR activities participation

Duty meal provided

Laundered uniform

Descripción de la vacante

Pullman Adelaide, part of Accor’s Pullman Hotels & Resorts, is seeking a Food & Beverage Supervisor who will lead a passionate team to deliver memorable dining experiences. The role focuses on guest interaction, team motivation and maintaining premium service standards across all F&B outlets.

You will coordinate daily F&B operations, manage deployments and ensure exceptional guest satisfaction. RSA/RP credentials and flexibility to work early mornings, evenings and weekends are highly valued.

Formación

• Service-focused personality with a passion for food & beverage.
• Host with the most demeanor while on duty.
• Previous supervisory experience in hospitality is essential.
• Bar, restaurant, conference or events leadership in premium environments is highly desired.
• Excellent communication, interpersonal skills and strong attention to detail.
• RSA Certificate and RP Badge preferred.
• Ability to cover varied rosters, including early mornings, evenings and weekends.
• Willing to obtain clearances and hold Australian working rights.

Responsabilidades

• Lead the team to create unforgettable Food & Beverage experiences for guests.
• Coordinate and manage day-to-day F&B operations while inspiring the team.
• Maintain high morale and a positive culture in a fast-paced environment.
• Adapt to guest requests and resolve issues promptly and professionally.
• Ensure service standards and guest satisfaction at every touchpoint.

Conocimientos

Service oriented

Leadership

Communication

Team management

RSA certificate

RP badge

Roster flexibility

Attention to detail

Australian working rights

Descripción del empleo

Company Description

passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.

Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo. By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart. You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world! You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment. Everything you will do with us, regardless of your profession, will offer a deep sense of meaning to create lasting, memorable and impactful experiences for our customers, for our colleagues and for the planet.

Your Team And Working Environment

Pullman Adelaide represents one of Accor Hotel's most exciting brands and has a strong history of impressing a broad spectrum of the Adelaide market. The hotel consists of 308 rooms overlooking the picturesque Hindmarsh Square and has a reputation second to none!

Hospitality is a work of heart, Join us and become a Heartist®.

Job Description

Passionate about guest interaction, food and beverage? As a Food & Beverage Supervisor, you will lead your team to create unforgettable Food & Beverage experiences for our guests.

• An unbridled passion for food and a love of sharing your 'food stories' with our patrons
• Exceptional leadership skills with demonstrated results in developing and motivating teams. Your lead-by-example approach will be infectious
• The ability to coordinate and manage the day-to-day F&B operations whilst leading and inspiring the team to enhance the guest experience – every guest, every interaction, every day
• Be a calming influence amid a highly pressured, fast-paced environment, with the ability to sustain and drive positive morale creating a culture that people want to be a part of
• Have a flexible approach to adapting to guest requests, and have the necessary skills to actively resolve complaints and challenges presented by customers

Qualifications

Your experience and skills include:

• You must have a service focus personality and a passion for everything food & beverage
• You will possess the personality and charisma to be our "Host with the most" while on duty.
• Previous experience in a similar supervisory role is a must
• Bar, Restaurant, Conference, events leadership experience is highly desired (Premium / Luxury environment preferred)
• Good communication and interpersonal skills with a high level of organisation, accuracy, and attention to detail
• Proven record of managing engaged and high performing teams.
• Responsible Service of Alcohol (RSA) Certificate
• RP Badge is highly desirable
• The ability and flexibility to work various rostered shifts, including early mornings, late evenings, and weekends
• Demonstrated high-quality service standard
• Successful candidate will need to provide an Australian National Police Check clearance and Working with Vulnerable People Clearance (Age Care)
• Must hold full time working rights in Australia

What Is In It For You

• ALL Heartist, Employee benefit card, offering discounted rates in Accor worldwide (Accommodation and Food & Beverage)
• Learning programs through our "Learn your Way" Academy platforms, ongoing training and development opportunities (self-pace, virtual webinars, face to face)
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities
• Duty meal
• Laundered uniform

Our Commitment To Diversity & Inclusion

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/.

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS