Food & Beverage Shift Supervisor- Events (Internal Applicants Only)

West HQ; Sydney; On-site; AUD 34,000 - 48,000; Full time

Job summary

West HQ seeks a proactive Food & Beverage Shift Supervisor to lead events and supervise breakfast service across venues, ensuring exceptional guest experiences.

The role requires at least 12 months in Events/Functions with high-standard F&B, RSA certification, and willingness to work breakfast shifts including early starts. Opera familiarity is advantageous, and Microsoft Office skills are expected.

Qualifications

• 12+ months in Events/Functions role delivering F&B service in 4–5 star environments.
• RSA certification required.
• Willingness to work breakfast shifts, early starts.
• Experience with Opera PMS is an advantage.

Responsibilities

• Lead by example to motivate and guide the team to deliver outstanding service.
• Demonstrate excellent people skills and engage guests for a memorable experience.
• Manage shift operations, ensuring seamless service and high cleanliness/efficiency.
• Support Events team and supervise breakfast service at 33 Grill & Bar.
• Coach and train team members to foster a positive work environment.
• Share passion for culinary excellence with customers and colleagues.

Skills

Leadership

Customer service

Operational excellence

Events management

Breakfast service

Team development

Communication

Microsoft Office

Opera (PMS)

Tools

Opera

Microsoft Office

Job description

Food & Beverage Shift Supervisor- Events (Internal Applicants Only)

Are you ready to lead with passion and skill in the hospitality industry? Food & Beverage is searching for a Shift Supervisor to join our Events team. This role will also require you to support 33 Grill & Bar during breakfast shifts, ensuring exceptional service across both areas.

Key Responsibilities:

• Leadership: Lead by example, motivating and guiding the team to deliver outstanding service.
• Customer Service: Demonstrate excellent people skills and an outgoing, engaging personality to ensure guests have a memorable experience.
• Operational Excellence: Manage shift operations effectively, ensuring seamless service and maintaining high standards of cleanliness and efficiency.
• Events & Breakfast Service: Support the Events team and supervise breakfast shifts at 33 Grill & Bar, ensuring smooth daily operations and exceptional guest experiences.
• Team Development: Foster a positive work environment through coaching and training team members.
• Passion for Food and Beverage: Share your enthusiasm for culinary excellence with both customers and colleagues.

Our perfect fit:

• Minimum of 12 months experience in an Events/Functions role providing exceptional food and beverage service preferably in a 4 or 5 Star environment.
• Passionate about Events and the customer's experience
• Highly organised, with exceptional time management skills
• High level attention to detail, and care for every aspect of the role
• Flexible, enthusiastic attitude working within a team
• Willingness and availability to work breakfast shifts at 33 Grill & Bar, including early morning starts.
• Cocktail & Wine knowledge highly regarded
• Creative thinking and problem solving skills
• Determination to maintain high standards and exceed customer expectations will be your strength
• Strong interpersonal & communication skills both verbal & written
• Proficient in Microsoft Office applications
• Previous experience with Opera
• Ability to work flexibly with scheduled weekends and holidays
• Strong on the job performance historyCurrent RSA

Applications close 5pm, 6 November 2026.