Food & Beverage Guide

Crystalbrook Flynn; Cairns Regional; On-site; AUD 32,000 - 48,000; Part time

Benefits offered by this job

50% F&B discount across Crystalbrook's

AU$99 room rates and friends & family

Enhanced parental leave

Sustainable luxury practices

Internal mobility program

Online learning & career development

Team engagement events

Job summary

Crystalbrook Flynn in Cairns is seeking a part-time Food & Beverage Guide with strong bartending skills to join the team. You will help deliver the Flynn’s Italian experience with cocktails, drinks recommendations and attentive service.

Role is 8–16 hours per week on a permanent basis, requiring availability across seven days, including evenings and weekends. RSA is required and hospitality passion is a plus.

Qualifications

• Experience in food and beverage service, ideally in a restaurant, hotel or busy venue.
• Strong bartending skills and confidence preparing a range of cocktails.
• A genuine interest in food and drinks, with the ability to make thoughtful recommendations.
• A warm, engaging manner and the confidence to work across the bar and dining room.
• A team-first approach and an eye for the details that make service run smoothly.
• Current RSA certificate required.

Responsibilities

• Prepare cocktails and deliver attentive table service to guests.
• Welcome guests and provide recommendations to enhance their experience.
• Work across bar and dining room to ensure smooth service during shifts.

Skills

Bartending skills

F&B service

Recommendations

Seven-day roster

Wine knowledge

Barista skills

Education

RSA certificate

Certificate III in Hospitality

Job description

Crystalbrook Flynn is the social butterfly of Cairns — bold, energetic and always at the centre of the action.

Located in the heart of the Cairns CBD and just steps from the Esplanade, Crystalbrook Flynn brings together stylish accommodation, vibrant dining and a lively sense of personality. With 311 rooms and suites, three of the city’s most exciting restaurants and bars, two glass swimming pools, conference and event spaces, Eleme Day Spa and a 24-hour fitness centre, Crystalbrook Flynn is designed for connection, celebration and memorable guest experiences.

Fresh, fun and full of energy, Crystalbrook Flynn is a hotel that never stands still - where innovation, style and tropical city living come together.

The Opportunity:

At Flynn’s Italian, guests come together over generous food, Italian wine and cocktails worth lingering over. We’re looking for a Food & Beverage Guide with strong bartending skills to help bring that experience to life.

We’re seeking a Food & Beverage Guide with strong bartending skills to join our team. From preparing cocktails and recommending the perfect drink to welcoming guests and delivering attentive table service, you’ll help make every visit feel relaxed, memorable and distinctly Flynn’s Italian.

This role is offered a part-time, permanent basis with an expected 8-16 hours per week.

The Talent:

You know a great night out is about more than what’s on the plate! You enjoy the pace of a busy restaurant, can make a cocktail guests will come back for, and have a knack for knowing when someone needs a recommendation or a little extra attention.

You’ll bring:

• Experience in food and beverage service, ideally in a restaurant, hotel or busy venue
• Strong bartending skills and confidence preparing a range of cocktails
• A genuine interest in food and drinks, with the ability to make thoughtful recommendations
• A warm, engaging manner and the confidence to work across the bar and dining room
• A team-first approach and an eye for the details that make service run smoothly
• A current Responsible Service of Alcohol (RSA) certificate
• Availability across a seven-day roster, including evenings, weekends and public holidays
• Wine knowledge, barista skills or a Certificate III in Hospitality would be a bonus.

Why Us:

At Crystalbrook Collection, you will work alongside exceptional people in a supportive, passionate and diverse environment. We are proud to offer a range of industry-leading benefits that support your lifestyle, career and wellbeing, including:

• 50% F&B discount across all Crystalbrook restaurants and bars
• $99 room rates and a generous friends and family discount
• Enhanced parental leave and lifestyle benefits
• A commitment to a green future through sustainable luxury practices
• Access to our internal mobility program and team reward schemes
• Online learning and training platforms and tailored career development pathways
• A culture of collaboration, diversity and elevated experiences
• Limitless career opportunities in a fast-growing, dynamic environment
• Regular service recognition and team engagement events

Crystalbrook Collection is an award-winning hotel development and management company, home to one of Australia’s newest portfolios of distinctive upscale hotels, restaurants and bars.

In just eight years, we have grown to own and manage more than AU$1 billion in luxury hotel assets across New South Wales and Queensland, with exciting new hotels planned for Adelaide and Canberra in 2026 and 2027. With continued ambition for growth across Australia and internationally, Crystalbrook Collection is proudly shaping a bold and distinctive future in hospitality.

We’re proud to foster a workplace that supports equality, inclusion and accessibility. We welcome applications from all genders, ages, backgrounds, cultures and religions.

If you have a health condition or disability, please let us know early in the recruitment process so we can provide the appropriate support to ensure you can perform at your best.

As part of our recruitment and compliance process, we may request eligibility documents, police checks and employment references.