Food & Beverage Guest Experience Champion

RBH Hospitality Management Ltd; Liverpool; On-site; AUD 30,000 - 39,000; Full time

Benefits offered by this job

Discounted hotel room rates

Birthday holiday

Course Sponsorship

Refer a Friend £250

Flexible working arrangements

Wagestream - choose how and when you1

Life Insurance

Employee Assistance Programme

Social and wellness events and activit

Free meals on duty

Job summary

RBH Hospitality Management Ltd is seeking a Food & Beverage Team Member for our central Liverpool hotel. You will welcome guests, take orders, and deliver food and drinks with care, maintaining high presentation and speedy service. This role suits someone with a friendly, professional approach and a willingness to learn.

Prior F&B experience is a plus, though training is provided. You will work with kitchen and bar teams to ensure a smooth operation and guest satisfaction.

Qualifications

• Friendly, professional approach with passion for guest experiences.
• Willingness to learn; prior F&B experience is a plus.
• Clear communication with guests and colleagues.
• Keen eye for detail in order accuracy and presentation.
• Team-focused, supports others to keep service flowing.
• Energetic and adaptable for fast-paced peak times.

Responsibilities

• Welcome guests with a warm smile and attentive service.
• Take and process food and drink orders, noting special requests.
• Serve food and drinks with care, maintaining presentation standards and timely service.
• Set up, clean, and reset tables and service areas.
• Prepare and serve beverages, including basic barista duties.
• Keep dining area stocked by assisting with inventory and restocking supplies.
• Uphold hygiene and health and safety standards.
• Work closely with kitchen and bar teams to deliver a seamless service.

Skills

Customer service

Communication

Teamwork

Flexibility

Job description

RBH Hospitality Management Ltd is seeking a Food & Beverage Team Member for our central Liverpool hotel. You will welcome guests, take orders, and deliver food and drinks with care, maintaining high presentation and speedy service. This role suits someone with a friendly, professional approach and a willingness to learn.

Prior F&B experience is a plus, though training is provided. You will work with kitchen and bar teams to ensure a smooth operation and guest satisfaction.