Guest Experience Champion – Food & Beverage Attendant

ALH Hotels; Launceston; On-site; AUD 30,000 - 36,000; Full time

Benefits offered by this job

Staff discount

Wellbeing support

Discounts at partner brands

Job summary

ALH Hotels, Mowbray Hotel, is seeking a Food & Beverage Attendant who thrives on hospitality and guest connections. You’ll welcome guests, explain menu options, and help create memorable moments on the floor.

You’ll be part of a team delivering friendly, efficient service, with a focus on safety and standards. RSA certification and flexible hours are required, with RSG preferred and gaming familiarity a plus.

Qualifications

• RSA certificate is required.
• Willingness to obtain RSG certificate is preferred.
• Ability to perform physical tasks (standing, lifting) as part of the role.

Responsibilities

• Be the face of the floor, connecting with guests to ensure a memorable visit.
• Share product passion and recommend meals and drinks to guests.
• Deliver top-notch customer service and make interactions fun.
• Maintain high standards on service from opening to close.

Skills

People skills

Customer service

Team player

Attention to detail

Education

RSA certificate

RSG certificate

Job description

ALH Hotels, Mowbray Hotel, is seeking a Food & Beverage Attendant who thrives on hospitality and guest connections. You’ll welcome guests, explain menu options, and help create memorable moments on the floor.

You’ll be part of a team delivering friendly, efficient service, with a focus on safety and standards. RSA certification and flexible hours are required, with RSG preferred and gaming familiarity a plus.