Food & Beverage Attendant Grade 2

RACV; Torquay; On-site; AUD 48,000 - 60,000; Full time

Benefits offered by this job

Discounts on RACV products and resorts

Uniform and free parking onsite

Monthly employee rewards program

Ongoing training and careerdevelopment

Job summary

RACV Torquay is seeking experienced Food & Beverage Attendants to join our 5-star resort team. You will deliver warm hospitality, seat guests, take orders, serve meals and beverages, and support a smooth dining experience across venues. A valid RSA and flexibility across a 7-day roster are required.

Join us to contribute to a welcoming, safe dining environment, learn about our menu and beverage offerings, and collaborate with Kitchen and F&B colleagues to create memorable guest experiences.

Qualifications

• Previous hospitality, food and beverage or customer service experience.
• Strong communication and a friendly, approachable manner.
• Ability to work in a fast-paced team environment.
• RSA certificate or willing to obtain one.
• Flexibility to work across a 7‑day roster, including weekends and public holidays.
• Full working rights in Australia; sponsorship is not available.

Responsibilities

• Welcoming and seating guests.
• Taking orders and providing table service.
• Serving food and beverages.
• Preparing and serving coffee.
• Setting and clearing tables.
• Processing orders and payments via POS.
• Keeping service areas clean and organised.
• Sharing knowledge of menu and beverage options.
• Working closely with the wider Food & Beverage and Kitchen teams.

Skills

Hospitality experience

Customer service

Communication

Teamwork

POS literacy

Education

RSA certificate

Tools

POS systems

Job description

Be part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services, better outcomes for drivers, and a cleaner energy future.

At RACV Torquay, situated at the start of Victoria’s Great Ocean Road and famous surf coast, enjoy the best of tourism and have room to grow in a changing industry that's yours to shape. Join our supportive leisure team whose job it is to help people live their best lives — whether they’re on holiday, visiting an attraction or treating loved ones to a special experience.

About the Opportunity

We’re looking for an experienced Food & Beverage Attendants to join our professional team at our Torquay Resort.

You will be flexible, showcasing your warm hospitality and customer service skills in a 5 star resort environment. Ensure high service standards, and contribute to a safe, welcoming and efficient dining experience across our diverse venues.

Key responsibilities will include:

• Welcoming and seating guests
• Taking orders and providing friendly table service
• Serving food and beverages
• Preparing and serving coffee
• Setting and clearing tables
• Processing orders and payments through the POS system
• Keeping service areas clean, organised and ready for our guests
• Sharing your knowledge of menu and beverage options
• Working closely with the wider Food & Beverage and Kitchen teams

What you’ll need to be successful

• Previous hospitality, food and beverage or customer service experience
• Strong communication skills and a friendly, approachable manner
• The ability to work well as part of a team in a fast-paced environment
• Confidence using, or the ability to quickly learn, POS systems
• An RSA certificate, or willingness to obtain one
• Flexibility to work across a 7-day roster, including weekends and public holidays
• Full working rights in Australia. Sponsorship is not available for this position.

We are Offering

• Discounts on RACV products & resorts
• Uniform + Free parking onsite
• Monthly employee reward and recognition program
• Ongoing training and career development

The RACV difference

Be part of a team who cares. Back your ambition and find a new career with RACV.

You can learn more about the RACV at careers.racv.com.au

At RACV, we believe that maintaining a diverse and inclusive workplace is an important element in our continued success. We want our people to feel welcome, supported and appreciated for who they are and what they bring to our business