Food & Beverage Attendant - Conference & Events | Resort

RACV; Gold Coast City; On-site; AUD 34,000 - 44,000; Full time

Benefits offered by this job

Casual 3+ shifts per week

Competitive hourly rate + penalties

12% super

Generous employee benefits & discounts

Employee of the month award & recognit

Training and professional development

Laundered uniform

Complimentary parking onsite

Job summary

RACV Royal Pines Resort on the Gold Coast is seeking skilled Food & Beverage Attendants to join our conference & events team, commencing work on 7 October. We deliver high standards of guest service across bar, coffee, and table service in a dynamic environment.

Join a leading resort with opportunities to work large and small conferences and events, a rotating roster, and a supportive team culture focused on exceptional guest experiences.

Qualifications

• Available to work 3+ shifts per week on a rotating roster.
• Experience in 4–5 star hotel/resort customer service.
• Barista skills and coffee making experience.
• Bar knowledge pouring wine, beer and cocktails.
• Ability to carry 3 plates and a tray of drinks.
• Strong verbal communication and guest interaction.
• Team player with grooming and presentation.

Responsibilities

• Greet guests and provide table service.
• Take orders and serve beverages.
• Set up and clear bar area.
• Make coffee and operate espresso machines.
• Explain menu and upsell where appropriate.
• Manage POS transactions and cash handling.

Skills

Barista skills

Bar service

Customer service

Teamwork

Communication

Tools

POS systems

Coffee machine operation

Wine knowledge

Job description

Gold Coast | RACV Royal Pines Resort | Casual 3+ shifts week

Generous employee benefits & discounts on RACV products & resorts

Join a large trusted Australian brand & VIC’s largest member-based organisation

Great things start here

Be part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services, better outcomes for drivers, and a cleaner energy future.

At RACV Royal Pines Resort, a short drive from Surfers Paradise set on a championship golf course with spacious rooms and authentic culinary experiences, enjoy the best of tourism and have room to grow in a changing industry that's yours to shape. Join our supportive leisure team whose job it is to help people live their best lives — whether they're on holiday, visiting an attraction or treating loved ones to a special experience.

About the Opportunity

Are you ready to join the future of resort hospitality on the Gold Coast? Are you passionate about hospitality and thrive in a dynamic, guest-focused environment, working in a vibrant team and providing exceptional service with a smile? The excitement is building on the Gold Coast, as the 2032 Olympic Games fast approaches. RACV Royal Pines Resort is entering an exciting new chapter, with significant resort development projects underway and the implementation of innovative guest-facing technologies.

We are seeking skilled Food & Beverage Attendants who are baristas,bar tendersandtable service wait staff, to join our professional conference & events team commencing work on 7 October.

RACV Royal Pines Resort is one of Australia's leading resorts in conference and events, hosting sporting groups, themed gala events and weddings. Our team deliver a high standard of customer service to guests with a friendly, positive ‘can do' attitude and a helpful approach.

This could be just the right role for you?

In this role, you'll have the opportunity to experience working large and small conferences & events. You will be flexible, showcasing your customer service skill set, working behind the bar, waiting tables, pouring drinks or making coffees. Your key responsibilities include:

• Greet & interact with guests
• Table service - take orders, plate drop/clear and beverage service - wine, beer & spirit knowledge & service
• Bar - set up, service & pack down
• Barista - coffee making & machine operation
• Set and clear tables
• Menu knowledge & explanation
• POS and cash handling

What you'll need to be successful

• Availability & flexibility to work 3+ shifts per week on a rotating roster. Shift times range between 5am - midnight/2am (depending on the event), including weekdays, evenings, weekends & public holidays
• Previous food & beverage experience in a 4-5 star hotel/resort or similar customer service environment
• Barista - coffee making skills & experience
• Bar - beverage knowledge & experience pouring wine, beer & mixing drinks
• Ability to carry 3 plates and a tray of drinks for table service
• Strong verbal communication skills, including the ability to interact with guests well and to clearly explain food & beverage menus
• Work well in a team environment & can follow direction
• Passion for the hospitality industry & a desire to deliver 5 star customer service
• Excellent grooming & personal presentation

We are Offering

• Casual 3+ shifts week
• Competitive hourly rate + penalties evenings, weekends & public holidays + 12% super
• Generous employee benefits & discounts on RACV products & resorts
• Employee of the month award & recognition programs - great team culture & values led company
• Training and professional development for career growth opportunities
• Laundered uniform
• Complimentary parking onsite

The RACV difference

Be part of a team who cares. Back your ambition and find a new career with RACV.

At RACV, we believe that maintaining a diverse and inclusive workplace is an important element in our continued success. We want our people to feel welcome, supported and appreciated for who they are and what they bring to our business. If you require any reasonable adjustments to the recruitment process and/or the role, please let our Talent Acquisition Team know.