Food & Beverage Attendant - Casual

Accor; Mackay Regional; On-site; AUD 30,000 - 41,000; Full time

Benefits offered by this job

Career development opportunities

Discounted hotel stays

Academy programs and training

Job summary

Accor’s ibis Mackay location is seeking Food & Beverage Attendants to join TurBARlence Tavern, in-room dining and conferencing teams. You will serve food and beverage to guests, uphold brand standards, and collaborate with kitchen staff to ensure top quality and presentation.

RSA certification is preferred and flexibility to work weekends and holidays is required. Join Accor, a global hospitality leader, and enjoy career development opportunities, worldwide hotel discounts, and ongoing training

Qualifications

• Service focused personality is essential
• Previous experience in a similar role
• Barista skills/experience
• Strong interpersonal and problem-solving abilities
• Ability to work as part of a team
• RSA certification (able to obtain)
• Flexibility to work weekends, evenings and public holidays
• Must have current work rights in Australia

Responsibilities

• Serve food and beverage to all guests
• Ensure guest satisfaction and brand standards
• Enter and close dockets into POS system
• Liaise with kitchen to maintain high food quality and presentation
• Maintain hygienic food service techniques at all times
• Keep bar and restaurant areas clean and neat per procedures
• Assist with stock control and room setups

Skills

Service orientation

Interpersonal skills

Team player

Barista skills

Experience in hospitality

Job description

Company Description

Joinus at Accor,wherelife pulseswithpassion!

As apioneerin the art ofresponsiblehospitality, Accor is thePacific's largest and fastest-growing hotel groupwith a network of more than5,000 properties in over 100 countries. We are far more than a worldwide leader. Globally, we are more than 260,000 hospitality experts placing people at the heart of what we do and nurturing real passion for service and achievement, beyond limits.

Conveniently located beside Mackay Airport,ibis Mackayoffers modern accommodation, warm and friendly service, and the lively TurBARlence Tavern - all just a short walk from the terminal. Welcoming business and leisure travellers alike, our team is passionate about creating relaxed, memorable guest experiences in the heart of tropical North Queensland.

As part of Accor, one of the world’s leading hospitality groups, you will join a global network of passionate hospitality professionals committed to placing people at the heart of everything we do.

Job Description

Are you passionate about food and creating unforgettable for our guests?We're looking for new Food & Beverage Attendants to join our team, working across TurBARlence Tavern, in room dining & conferencing.

What you'll be doing

• Serving food and beverage to all guests
• Ensure guest satisfaction and brand standards are maintained
• Ensuring dockets are entered correctly and closed off into POS system
• Liaise with kitchen to ensure the highest standard of food quality and visual appeal
• Maintain hygienic food service techniques at all times
• Maintain clean and neat presentation of bar and restaurant area(s), following set opening, closing and daily procedures
• Assisting with stock control and room set ups

Qualities and Qualifications

• Service focused personality is essential and a passion for everything food and beverage
• Previous experience in a similar role
• Barista skills/experience
• Strong interpersonal and problem-solving abilities
• Ability to work as part of a team
• Hold current Responsible Service of Alcohol (RSA) certification (able to obtain)
• Flexibility to work various shifts including week-ends, evenings and public holidays
• Must have current work rights in Australia

Additional Information

• endless career development opportunities
• discounted hotel accommodation worldwide
• learning programs through our Academies and the opportunity to earn qualifications while you work