Food & Beverage Attendant

Novotel; Cairns Regional; On-site; AUD 30,000 - 39,000; Part time

Benefits offered by this job

Access to global accommodation and F&B

Learn Your Way training platform

Recognition of service anniversaries

Job summary

Pullman Cairns International is seeking enthusiastic, guest-focused team members for a Part-Time Food & Beverage Attendant role. You will work across Coco’s Kitchen + Bar, Pool Bar, and event spaces, delivering warm service from breakfast to poolside dining.

The successful applicant will join a fast-paced, hands-on team with opportunities for development within the Accor network. RSA certification and flexibility for a rotating roster are required.

Qualifications

• Friendly, guest-focused attitude.
• Previous hospitality or customer service experience preferred.
• Strong teamwork and positive approach.
• RSA certificate required.
• Willingness to work a rotating roster including nights, weekends and public holidays.

Responsibilities

• Deliver warm, engaging service across restaurant, bar, poolside and event spaces.
• Take and deliver food and beverage orders accurately and promptly.
• Assist with setting up, operating, and packing down service and event areas.
• Maintain high standards of cleanliness, hygiene, and presentation.
• Recommend menu items and upsell where appropriate.
• Work collaboratively with the team to ensure seamless service delivery.
• Uphold brand standards and contribute to a welcoming culture.

Skills

Guest focus

Teamwork

Customer service

Rotating roster flexibility

Job description

Company Description

Nestled in the heart of Cairns, Pullman Cairns International is a leading 5-star hotel known for its elegant design, vibrant atmosphere, and genuine Far North Queensland hospitality. With a mix of dining options and extensive event spaces, the hotel attracts a diverse blend of leisure guests, corporate travellers, and locals—creating a dynamic and ever-changing environment.

Joining our Food & Beverage team means becoming part of a fast-paced, hands-on operation where no two days are the same. You’ll gain experience across multiple outlets, work with premium products, and learn from experienced hospitality professionals who are passionate about service excellence. With strong training, development opportunities, and a supportive team culture, this is a great place to build your hospitality career within the global Accor network.

Job Description

Step into a varied and energetic role where you’ll experience all aspects of a premium 5-star hotel operation. From Coco’s Kitchen + Bar to the Pool Bar and our busy event spaces, you’ll be part of everything from relaxed breakfasts to vibrant poolside service and large-scale functions. With a mix of AM and PM shifts, this role offers genuine variety and the chance to build well-rounded hospitality experience.

We’re looking for enthusiastic, reliable team members who enjoy working in a team environment and take pride in delivering memorable guest experiences. As a Part-Time Food & Beverage Attendant, you’ll bring a positive, guest-first approach and help ensure smooth, efficient service across all areas of the hotel.

What You’ll Do

• Deliver warm, engaging service across restaurant, bar, poolside, and event spaces
• Take and deliver food and beverage orders accurately and efficiently
• Assist with setting up, operating, and packing down service and event areas
• Maintain high standards of cleanliness, hygiene, and presentation
• Recommend menu items and confidently upsell where appropriate
• Work collaboratively with the team to ensure seamless service delivery
• Uphold brand standards and contribute to a welcoming, positive culture

Qualifications

• A friendly, guest-focused attitude and passion for hospitality
• Previous experience in hospitality or customer service (preferred)
• Strong teamwork skills with a positive, can-do approach
• A current Responsible Service of Alcohol (RSA) certificate
• Flexibility to work a rotating roster including nights, weekends, and public holidays

Additional Information

Why work for Accor?

Accor is one of the largest global hospitality businesses, with over 5400 Hotels across 110+ countries, the career development opportunities are endless.

Benefits Your Way

• Access to global accommodation and F&B discounts
• #LearnYourWay with a sophisticated modern training platform, which offers a constantly expanding database of free, industry focused training.
• Recognition of service anniversaries and Accor Tenure Milestones.

Our Commitment to Diversity & Inclusion.

• We are an inclusive employer, and our ambition is to attract, recruit, and develop diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you are most welcome to let us know.