Food & Beverage Attendant - Casual

Ibis; Mackay Regional; On-site; AUD 30,000 - 44,000; Full time

Job summary

IBIS is seeking friendly Food & Beverage Attendants to join TurBARlence Tavern, in room dining and conferencing. You will serve food and beverages, maintain brand standards, and work across venues to ensure guest satisfaction.

Ideal candidates have hospitality experience, barista skills, RSA or ability to obtain, and flexible shifts including weekends and public holidays; must have Australian work rights. Join our global hospitality group with career development opportunities.

Qualifications

• Customer-focused service is essential for guest satisfaction.
• Previous hospitality experience preferred.
• Barista skills/experience are beneficial.
• Must hold RSA certification or be able to obtain.
• Must have Australian work rights.

Responsibilities

• Serve food and beverages to guests across venues.
• Maintain hygienic service and presentation standards.
• Coordinate with kitchen and bar to ensure quality.
• Complete dockets accurately and enter into POS system.
• Assist with stock and room set ups.

Education

RSA Certification

Tools

POS system proficiency

Job description

Job Description

Are you passionate about food and creating unforgettable for our guests? We're looking for new Food & Beverage Attendants to join our team, working across TurBARlence Tavern, in room dining & conferencing.

What you'll be doing

• Serving food and beverage to all guests
• Ensure guest satisfaction and brand standards are maintained
• Ensuring dockets are entered correctly and closed off into POS system
• Liaise with kitchen to ensure the highest standard of food quality and visual appeal
• Maintain hygienic food service techniques at all times
• Maintain clean and neat presentation of bar and restaurant area(s), following set opening, closing and daily procedures
• Assisting with stock control and room set ups

Qualifications

• Service focused personality is essential and a passion for everything food and beverage
• Previous experience in a similar role
• Barista skills/experience
• Strong interpersonal and problem-solving abilities
• Ability to work as part of a team
• Hold current Responsible Service of Alcohol (RSA) certification (able to obtain)
• Flexibility to work various shifts including week-ends, evenings and public holidays
• Must have current work rights in Australia

Additional Information

With over 400 hotels in Australia and 5,000 across the globe, we provide:

• endless career development opportunities
• discounted hotel accommodation worldwide
• learning programs through our Academies and the opportunity to earn qualifications while you work