Food & Beverage Attendant

Park Hyatt Aviara; Brisbane; Hybrid; AUD 30,000 - 39,000; Full time

Benefits offered by this job

Complimentary accommodation at Hyatt</

Discounted accommodation for partners,

Complimentary Headspace membership for

Wellbeing leave

Complimentary Employee Assistance Plan

Access to hotel gym facilities

Uniform dry-cleaning service

Job summary

Hyatt Hotels Corporation in Brisbane seeks Food & Beverage Attendants for Lennons Restaurant, covering breakfast and lunch service. You will greet guests, deliver attentive service, and support a fast-paced team.

The role emphasizes guest needs, upselling, and maintaining high presentation standards; prior F&B experience and RSA are preferred, with Hyatt offering accommodation and well-being benefits.

Qualifications

• RSA certificate or ability to obtain within 30 days of starting.
• High standards of grooming and personal presentation.
• Previous Food & Beverage experience is highly regarded.

Responsibilities

• Provide attentive, personalised service to guests during breakfast and lunch shifts.
• Work efficiently in a busy service environment to ensure a smooth guest experience.
• Respond to guest feedback and resolve concerns, escalating when needed.
• Upsell and cross-sell food and beverage offerings where appropriate.

Skills

Guest service orientation

Teamwork

Attention to detail

Customer-focused

Education

Responsible Service of Alcohol Certificate

Legal working rights in Australia

Tools

Infrasys

Job description

Our leaders have always encouraged us to try new approaches and learn by experimentation. The biggest learning through this was that persistence and calculated risks, pay off.

At Hyatt, we care for people so they can be their best. Care comes from an authentic place of empathy and human connection. We do this by truly seeing people and getting to know them as unique individuals, enabling us to design and deliver personal experiences. We believe in the power of belonging — making people feel at home, no matter where they are in the world. We turn trips into journeys, encounters into experiences and jobs into careers.

We’re looking for Food & Beverage Attendants to join the team at Lennons Restaurant and help create memorable guest experiences during our breakfast and lunch services.

Our days start early and move quickly, welcoming guests for breakfast before transitioning into lunch. You’ll enjoy working in a fast-paced environment where teamwork, attention to detail and warm, attentive service make all the difference.

Join Hyatt as we make travel more human, connected and sustainable. Here, everyone’s role matters, and your individuality is celebrated.

Responsibilities

• Provide attentive, personalised service and make every guest feel welcome.
• Work efficiently in a busy service environment, supporting the team to deliver a smooth, positive guest experience.
• Respond to guest feedback and resolve concerns where possible, escalating issues when needed.
• Deliver courteous, professional, efficient and flexible service at all times.
• Complete the opening and closing procedures for your outlet and rostered shift.
• Build a strong knowledge of our food, beverage and related services so you can make recommendations, suggest pairings, and identify opportunities to upsell and cross-sell.

Requirements

• Responsible Service of Alcohol Certificate, or the ability to obtain one within 30 days of commencement.
• High standards of grooming and personal presentation.
• Previous Food & Beverage experience is highly regarded.
• Previous experience with Infrasys is highly regarded.
• Legal working rights in Australia.
• Complimentary accommodation at Hyatt properties worldwide.
• Discounted accommodation for associates, friends and family.
• Complimentary Headspace membership for Hyatt associates.
• Wellbeing leave.
• Complimentary Employee Assistance Program.
• Access to hotel gym facilities.
• Uniform dry-cleaning service.

A career with Hyatt opens a world of opportunities. We have continually been named one of the World’s Best Multinational Workplaces.

Our values of Empathy, Experimentation, Respect, Wellbeing, Inclusion and Integrity are at the core of what we do. Our family atmosphere is what keeps our associates highly engaged. To get a peek into how our colleagues experience the brand, check out #InAHyattWorld or #WorldofHyatt.

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