Food and Beverage Supervisors

The Star Ent Group; Gold Coast City; Hybrid; AUD 39,000 - 47,000; Full time

Benefits offered by this job

Complimentary meals on site daily

Uniform provided and cleaned

Penalty rates for nights, weekends and

public holidays

Five weeks annual leave for shift team

Discounted parking

Up to 30% restaurant & accommodation</

Career growth opportunities

Diversity and inclusion

Job summary

The Star Gold Coast is hiring a Food and Beverage Supervisor to lead and support the team on shift, mentoring staff and ensuring smooth service flow. You will uphold service standards, manage cash handling, and help reach financial and operational targets through proactive supervision.

You'll contribute to a positive guest experience across our venues, maintain hygiene and equipment upkeep, and communicate clearly through shift briefings and handovers while maintaining a welcoming, inclusive

Qualifications

• Supervisory experience in a busy hospitality environment.
• Exceptional guest service with effective communication for diverse guests.
• Highly organised with strong attention to detail.
• Flexible availability to meet venue hours.
• Current QLD RSA Statement of Attainment.

Responsibilities

• Lead and support the team on shift.
• Mentor and develop team members.
• Oversee service flow and performance standards.
• Ensure accurate cash handling.
• Contribute to achieving financial and operational targets.
• Maintain clear shift briefings and handovers.
• Monitor food and beverage quality and maintain cleanliness and equipment.

Skills

Supervisory experience

Guest service

Organised

Flexibility

RSA QLD

Job description

Join The Star Gold Coast as a Food and Beverage Supervisor, where your passion for exceptional guest experiences will see you lead and support the team on shift. You’ll mentor and develop team members, oversee service flow and performance standards, ensure accurate cash handling, and contribute to achieving financial and operational targets. You will maintain clear communication through shift briefings and handovers, monitor food and beverage quality, and ensure high standards of cleanliness, hygiene, and equipment upkeep are consistently met.

This is a fantastic opportunity to assist in leading the team in one of our many venues at The Star Gold Coast, including our Signature and Casual Dining restaurants.

Whether you're ready to embrace a new challenge or step into your next chapter, this is the place to make it happen.

What we can offer you

• Complimentary meal on site every day including hot meals, sandwich bar and more
• Uniform laundered and ready for you daily on property
• Competitive hourly rate, plus penalty rates for nights, weekends and public holidays
• Five weeks of paid Annual Leave for team members who meet the definition of shift worker
• Discounted parking available
• Up to 30% discounts across award our winning restaurants and accommodation
• Endless career growth and opportunities to learn and develop your career
• An organisation that values diversity, teamwork and being your best self

What we are looking for

• Supervisory experience within in a similar busy hospitality environment and a thorough knowledge of food and beverages
• Exceptional guest service skills with a proactive attitude and natural ability to communicate effectively with a diverse range of guests
• Highly organised and eager, with a high attention to detail
• Flexible availability to meet the venue operating hours
• Current QLD RSA Statement of Attainment

Our culture

At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We welcome applications from all cultures, ages, religions, genders, LGBTQI+ community, Australia’s First Nations Peoples, and people with disabilities. Veterans are also encouraged to apply.

It’s your time to SHINE!