Safety & Security Officers

The Star Gold Coast; Gold Coast City; On-site; AUD 39,000 - 50,000; Full time

Benefits offered by this job

Complimentary meal on site

Uniform laundered daily

Competitive hourly rate with penalties

Discounted parking

Up to 30% discounts at restaurants and

accommodation

Career growth opportunities

Diversity and teamwork culture

Job summary

The Star Gold Coast is seeking a Safety and Security Officer to patrol designated areas, respond to incidents and monitor restricted access. You will document events and uphold safety protocols while delivering exceptional guest service.

Ideal candidates hold QLD Security Operations certs (crowd control module) with a Senior First Aid certificate and certification in Responsible Service of Alcohol. Casual start with full-time training already planned.

Qualifications

• Current QLD Security Operations certs including crowd control module.
• Responsible Service of Alcohol certification is essential.
• Senior First Aid with CPR is mandatory.

Responsibilities

• Patrol assigned areas and monitor access to restricted zones.
• Respond promptly to incidents, emergencies and safety concerns.
• Document and report security-related matters per internal protocols.
• Provide high standards of asset protection and guest service.

Skills

Crowd control

Customer service

Professional grooming

Physical fitness

Education

QLD Certificate II/III in Security Operations (Crowd Control module)

Senior First Aid Certificate with CPR

Job description

Join The Star Gold Coast as a Safety and Security Officer and you will be part of a professional team dedicated to maintaining a safe, secure, and welcoming environment for all employees, visitors, and guests. In this role, you will patrol assigned areas, respond promptly to incidents and emergencies, document and report security-related matters in line with internal protocols, and oversee access to restricted areas, all while demonstrating strong asset protection and customer service skills across the property.

The Star Gold Coast has been the heart of the Gold Coast to live, work and play for over 40 years. As a premier destination for entertainment with award-winning restaurants, lively bars, theatrical experiences, casino gaming, stunning event spaces, and over 1,000 rooms, suites and apartments, it offers something for every guest.

Whether you're ready to embrace a new challenge or step into your next chapter, this is the place to make it happen.

This is a casual position, with successful applicants commencing on late November 2026. Full-time availability is required for the initial two-week training period, followed by flexible availability to meet ongoing business requirements post-training.

What we can offer you

• Complimentary meal on site every day including hot meals, sandwich bar and more
• Uniform laundered and ready for you daily on property
• Competitive hourly rate, plus penalty rates for nights, weekends and public holidays
• Discounted parking available
• Up to 30% discounts across award our winning restaurants and accommodation
• Endless career growth and opportunities to learn and develop your career
• An organisation that values diversity, teamwork and being your bestself

What we are looking for

• Qualifications in Responsible Service of Alcohol, QLD Certificate 2 or 3 in Security Operations, including a Crowd Control module & Current Senior First Aid Certificate, including CPR module – essential
• Previous experience in high volume crowd control - highly regarded
• A high standard of grooming with a professional appearance
• Physically capable and have the ability to stand for extended periods of time
• Flexible availability to work various shifts including nights and weekends

Our culture

At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We welcome applications from all cultures, ages, religions, genders, LGBTQI+ community, Australia’s First Nations Peoples, and people with disabilities. Veterans are also encouraged to apply.

It’s your time to SHINE!