Food and Beverage Operations Manager

William Angliss Institute of TAFE; Melbourne; On-site; AUD 103,000 - 126,000; Full time

Job summary

William Angliss Institute is seeking an experienced Food & Beverage Operations Manager to provide strategic and operational leadership across its hospitality venues, conferences and events at the Melbourne campus.

The role focuses on driving profitability, service excellence and growth across Angliss Restaurant, Bistro, Café 555, Conference Centre and catering operations, with flexible hours and a strong emphasis on compliance and stakeholder engagement.

Qualifications

• Solid track record in hospitality operations management, ideally in a complex multi-venue environment.
• Strong food & beverage expertise with ability to drive profitability through cost control and margin management.
• Understanding of hospitality operations including team leadership, service delivery, financial management and governance.
• Proven ability to lead, develop and motivate large teams and departmental managers across multiple operations.
• Commercially minded with strong financial analysis skills and capacity to implement performance improvements.
• Current Victorian Responsible Service of Alcohol certification or ability to obtain before commencement.

Responsibilities

• Oversee multi-venue hospitality operations (venues listed in the role description).
• Drive commercial performance, revenue and operational efficiency.
• Lead operational teams and foster a culture of service excellence and continuous improvement.
• Engage stakeholders including industry partners, clients and staff to deliver commercial outcomes and enhanced learning environments.

Skills

Hospitality operations

Leadership

Commercial awareness

Financial analysis

Education

Bachelor's degree in Hospitality Management, Business, Commerce or related discipline

Tools

Regulatory compliance knowledge

Job description

William Angliss Institute of TAFE – Melbourne VIC

We have an exciting opportunity for an experienced and commercially focused Food & Beverage Operations Manager to provide strategic and operational leadership across William Angliss Institute's hospitality, conference, catering and event operations.

William Angliss Institute is the Victorian Government-endorsed specialist training provider for the foods, tourism, hospitality and events industries. The Institute delivers vocational and higher education programs in Victoria, across Australia and internationally, maintaining close connections with industry to ensure its education and training remain relevant to today’s workplace.

About the role:

Reporting to the Manager - Property & Procurement Services, this PACCT 8 position provides strategic and operational leadership across William Angliss Institute's commercial hospitality operations, including Angliss Restaurant, Bistro, Bakeshop, Café 555, Tram Café, Conference Centre, Catering and Event Services.

The role is responsible for overseeing venue operations, commercial performance, customer service delivery and business growth across a diverse hospitality portfolio. It works to maximise venue utilisation, revenue and operational efficiency while ensuring high-quality customer experiences, compliance with relevant standards, and strong partnerships between commercial operations, academic areas and industry.

Based at the Institute's Melbourne campus, this is a full-time ongoing opportunity operating under the applicable William Angliss Institute employment arrangements. Given the nature of hospitality, catering and event operations, the position requires flexibility to work outside normal business hours as operational requirements dictate.

The position works closely with internal and external stakeholders, including Institute leaders, industry partners, clients, staff and students, to support the delivery of commercial outcomes that enhance the Institute's reputation and contribute to a high-quality learning environment. The role leads operational teams and fosters a culture of service excellence, innovation and continuous improvement.

The starting salary is PACCT Level 8.1 - $114,606plus 12% superannuation.

Special Requirements

• Occasional evening and weekend work may be required.
• A current Police Check and Employee Working With Children Check are required prior to commencement.

About you:

• A solid track record in hospitality operations management, ideally within a complex, multi-venue environment.
• Strong food and beverage expertise, with the ability to drive profitability through effective cost control and margin management.
• Comprehensive understanding of hospitality operations, including team leadership, service delivery, financial management, systems and regulatory compliance.
• Proven ability to lead, develop and motivate large teams and departmental managers across multiple operations.
• Commercially minded, with strong financial analysis skills and the ability to identify and implement performance improvements.
• A degree qualification in Hospitality Management, Business, Commerce or a related discipline, together with extensive management and leadership experience, or an equivalent combination of education, training and significant management experience
• Current Victorian Responsible Service of Alcohol certification, or the ability to obtain and maintain certification before commencement.
• Flexible and committed to hospitality management hours

Key Selection Criteria:

• Extensive experience leading multi-outlet food and beverage, hospitality, conference or commercial operations.
• Demonstrated ability to develop, implement and review strategic business plans, operational objectives, performance measures and organisational improvement initiatives.
• Demonstrated experience managing significant financial, physical and human resources and delivering agreed commercial outcomes.
• Demonstrated success in developing and implementing operational policies, procedures and service standards.
• Highly developed financial management capability, including budgeting, forecasting, labour management, commercial analysis and profitability improvement.
• Comprehensive knowledge of hospitality legislation and compliance obligations, including food safety, liquor licensing, occupational health and safety, risk management and governance frameworks.
• Exceptional stakeholder engagement, negotiation and relationship management skills, with the ability to persuade, influence and achieve organisational objectives.
• Demonstrated behaviours consistent with the William Angliss Institute Values.

Applications close: 31 October at 5pm.

Fair and equitable employer statement:

William Angliss Institute is a fair and equitable employer committed to creating an inclusive workplace that values diversity and provides equitable employment opportunities. We welcome applications from people of all backgrounds, cultures, identities and abilities. Employment decisions are based on merit, capability and the inherent requirements of the position.

Reasonable adjustments are available throughout the recruitment and selection process. Applicants are encouraged to advise People & Capability of any support or adjustment they may require.