Food and Beverage Attendant

Accor Apartments & Realty; Whitsunday Regional; Vor Ort; AUD 42.000 - 52.000; Vollzeit

Zusammenfassung

Accor Apartments & Realty in Queensland seeks a Food & Beverage Attendant to warmly welcome guests and guide them through our culinary offerings. You will suggest standout dishes and beverages, delivering memorable service at outlets and events.

Candidates should have strong customer service experience in hospitality, proficiency in F&B protocols, and a RSA qualification where required. You will work flexible hours, including mornings, evenings, weekends, and public holidays, and thrive in a

Qualifikationen

• Proven track record in customer service within hospitality.
• Proficiency in food & beverage protocols and service, including coffee crafting.
• Flexible with schedules including mornings, evenings, weekends, and holidays.
• Valid RSA or equivalent qualification for the country/state/territory.
• Passion for engaging with guests and teamwork.

Aufgaben

• Create a welcoming atmosphere and memorable guest experiences.
• Turn challenges into opportunities with a positive approach.
• Elevate dining with personalized F&B suggestions at outlets and events.
• Upsell to enhance guest experiences.
• Source information to increase product knowledge.
• Communicate confidently with guests and colleagues for seamless teamwork.
• Maintain service areas with meticulous setup and packing.

Kenntnisse

Customer service

F&B protocols

Table service

Beverage expertise

Event service

Coffee craft

Team collaboration

RSA qualification

Flexible scheduling

Jobbeschreibung

Purpose

As a Food & Beverage Attendant, you will have the wonderful opportunity to warmly welcome our guests and accompany them on a delightful journey through our culinary offerings. Your expertise will shine as you recommend standout dishes and beverages, showcasing your mastery in all things delicious. Your dedication to precision, customer satisfaction, and collaborative spirit will play a vital role in making every event a success.

Primary Responsibilities

• Create a welcoming and friendly atmosphere where you will turn every moment into a memory and every experience into a story
• When challenges arise, your ability to transform obstacles into opportunities shines. Your approach is a testament to your problem-solving abilities and unwavering positivity
• Elevate dining experiences with your personalised food and beverage suggestions within outlets and events
• Upselling isn't just about numbers; it's about crafting an unforgettable experience that leaves our guests craving for more.
• Proactively source information to increase your product knowledge
• Confidently communicate with guests and colleagues for seamless teamwork
• Take pride in your space, setting up and packing service areas meticulously

Skills and Experience

• Proven track record in customer service within the hospitality sector
• Proficiency in food & beverage protocols, encompassing table service, beverage expertise, event service and coffee crafting skills (strongly valued)
• Adaptable within diverse food & beverage settings, with flexibility across different schedules including early mornings, evenings, weekends and public holidays as required
• Possession of a valid RSA or an equivalent qualification for the specific Country / State / Territory
• Passion for engaging with patrons and collaborating within a team of diverse professionals