Food and Beverage Assistant Manager

Colonial Group; Sydney; On-site; AUD 60,000 - 85,000; Full time

Job summary

Colonial Group in Sydney is seeking a Food & Beverage Assistant Manager to lead the front-of-house team during busy service periods. You will set the pace, mentor staff, and ensure flawless execution of customer service while maintaining high standards of quality and guest satisfaction.

You will collaborate with department heads, create rosters, and cultivate team growth, delivering memorable dining experiences and a welcoming atmosphere for every guest.

Qualifications

• Demonstrated passion for hospitality and food service.
• Experience guiding teams to deliver exceptional guest experiences.
• Flexible with weekend and public holiday schedules.

Responsibilities

• Lead front-of-house during busy service hours with a hands-on approach.
• Collaborate with heads of department to motivate the team and achieve results.
• Create schedules, nurture growth, and harmonise departmental efforts.
• Foster a welcoming atmosphere and turn moments into memorable experiences for guests.
• Turn challenges into opportunities and maintain service excellence.
• Guide the team to enhance product knowledge and guest satisfaction.

Skills

Leadership

Guest service

RSA qualification

Team motivation

Hospitality passion

Job description

Purpose

As a Food & Beverage Assistant Manager, you are at the forefront of creating a variety of dining experiences that showcase exceptional taste and service. Your main goal is to lead a unified team, guaranteeing the flawless execution of food and beverage operations while maintaining the establishment's high standards of quality and guest satisfaction.

Primary Responsibilities

• Work closely with heads of department and take the reins during busy service hours at the front of the house, setting the pace and leading by example
• Collaborate with your team to spark motivation and attain exceptional results together
• Contribute to creating schedules, nurturing team growth, and harmonising departmental efforts
• Create a welcoming and friendly atmosphere where you will turn every moment into a memory and every experience into a story
• When challenges arise, your ability to transform obstacles into opportunities shines
• Guide your team in attaining service excellence while actively seeking out information to enhance your product knowledge

Skills and Experience

• Demonstrated genuine passion and enthusiasm for the hospitably and food sector
• Prior history of guiding and empowering teams with a focus on delivering exceptional customer experiences
• Familiar and well-versed across diverse food & beverage settings and have flexibility to work across different schedules including weekends and public holidays as required
• Possession of a valid RSA or an equivalent qualification for the specific Country / State / Territory
• Passion for engaging with patrons and leading a team of diverse professionals