Food and Beverage Attendant

Accor; Melbourne; On-site; AUD 45,000 - 65,000; Full time

Job summary

Accor invites energetic Food & Beverage professionals to join a contemporary 4.5‑star hotel in central Melbourne. You will deliver memorable dining experiences with wine pairings, working closely with the kitchen and front-of-house teams in a busy city setting.

We value guest focus, flexible availability including weekends and holidays, and a polished appearance as you guide guests through an exceptional service journey.

Qualifications

• RSA Certification required.
• Prior customer service or hospitality experience preferred.
• Maintains high grooming and presentation standards.
• Flexible availability, including weekends and public holidays.

Responsibilities

• Provide excellent food and wine recommendations to guests.
• Coordinate with kitchen to ensure a smooth dining experience.
• Clear and reset tables; keep dining and service areas clean.
• Maintain hygiene standards for food handling and presentation.

Skills

Customer service

Friendly demeanor

Hospitality knowledge

Job description

We are a contemporary style 4.5 star comfort hotel conveniently located in the very heart of Melbourneon fashionable Collins Street close to the Town Hall, Federation Square and retail and theatre districts. Featuring 380 guest rooms and suites, bar and restaurant, swimming pool and gym with8 flexible conference & function venues feature state-of-the-art, conference technology. The ballroom accommodates events of up to 400 delegates in a theatre-style setup or 230 guests for banquets.

Job Description

We are looking for a ‘guest obsessed’ Food & Beverage professionals who think outside the box, have exceptional customer service skills, and will take our guests on a memorable journey throughout their dining experience.This is a great opportunity to build your own skills and expertise to reach your personal and career goals. In this role you will:

• Have a thorough understanding of the wine menu and provide excellent food/wine matching recommendations to guests.
• Liaise with the kitchen team throughout the service period to ensure a seamless dining experience.
• Clear and reset tables to a high standard and ensure service areas are clean and tidy.
• Maintain standards of hygiene for food handling and presentation.

Qualifications

What are we looking for?

• Individuals with afriendly, customer-focused attitude with the aim to provide total customer satisfaction.
• Good level of food, wine & general beverage knowledge and an interesttokeep learning.
• Responsible Service of Alcohol (RSA) Certification.
• Previous customer service or hospitality experience is a must.
• A high standard of grooming and presentation.
• Flexibility regarding your work availability is essential, as we operate 7 days a week, including public holidays AM & PM shifts highly regarded.

Additional Information

Why work for Accor?

Accor is one of the worlds largest hospitality companies, with over 5,800 hotels across 110 countries. Placing people at the heart of everything we do, we welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.