Food and Beverage Attendant

Stamford Plaza Brisbane; Brisbane; On-site; AUD 34,000 - 44,000; Part time

Benefits offered by this job

Complimentary shift meals

Laundered uniforms

Food & Beverage discounts in F&B Outl.

Discounted staff parking (subject to)

Job summary

Stamford Plaza Brisbane is seeking Food and Beverage Attendants to join our LaBoca, In Room Dining Service and Banquets on a casual basis. Provide 5 Star service and work closely with F&B Supervisors to ensure guests have an exceptional restaurant experience.

We require prior F&B/bar experience in a 5-star hotel, strong organisation, the ability to multitask, and excellent communication. RSA and Food Safety Handling certificates are mandatory, as are Australian work rights; bartending experience

Qualifications

• Previous experience in Food & Beverage/ Bar attending in a 5-star Hotel environment.
• Be organised and have an eye for detail.
• Be able to multitask in a fast-paced environment while constantly maintaining a calm demeanour.
• Ability to build strong customer relationships.
• Exceptional verbal and written communication skills.
• Previous experience in bartending is desirable.
• Must have RSA Certificate.
• Must have Food Safety Handling Certificate (SITXFSA005 or SITXFSA006).
• Must have legal rights to work in Australia.

Responsibilities

• Maintain high levels of customer service.
• Attend to all guest needs in a polite and cheerful manner.
• Experience is preparing alcoholic and non-alcoholic beverages for bar and restaurant guests would be beneficial.
• Work various shifts including mornings, evenings, weekends and public holidays.
• Take food and beverage orders accurately.
• Deliver food and drinks in an efficient and confident manner.

Skills

Customer service

Communication skills

Multitasking

Attention to detail

Relationship building

Education

RSA Certification

Food Safety Handling Certificate (SITXFSA005/006)

Job description

Perfectly located on the banks of the river and a stone's throw to the Botanic Gardens, the Stamford Plaza is Brisbane’s finest 5 Star luxury Hotel and the flagship for Stamford Hotels & Resorts. Our unique location is second to none in the Brisbane market, with all 252 guest rooms featuring stunning river views. The Hotel houses eight magnificent function rooms used to hold an array of Corporate, Special Events & Weddings and additionally hosts a variety of busy food and beverage outlets. To find out more about us and to see what we have to offer please visit our website: www.stamford.com.au/spb.

About the role

We are currently seeking Food and Beverage champions to join our outlets including LaBoca, our In Room Dining Service and Banquets on a casual basis. All our Food & Beverage Attendants are responsible for providing 5 Star customer service to our guests. Working closely with the Food & Beverage Supervisors, you will be responsible for ensuring all guests receive an exceptional restaurant experience.

Duties and Responsibilities

• Maintain high levels of customer service.
• Attend to all guest needs in a polite and cheerful manner.
• Experience is preparing alcoholic and non-alcoholic beverages for bar and restaurant guests would be beneficial.
• Work various shifts including mornings, evenings, weekends and public holidays.
• Take food and beverage orders accurately.
• Deliver food and drinks in an efficient and confident manner.

What We need from you

• Previous experience in Food & Beverage/ Bar attending in a 5-star Hotel environment
• Be organised and have an eye for detail
• Be able to multitask in a fast-paced environment while constantly maintaining a calm demeanour
• Ability to build strong customer relationships
• Exceptional verbal and written communication skills
• Previous experience in bartending is desirable
• Must have RSA Certificate
• Must have Food Safety Handling Certificate (from either unit SITXFSA005 or SITXFSA006)
• Must have legal rights to work in Australia

Culture and Benefits

Our 'Knight's Head' Logo is conceived from our founder Sir Stamford's family crest and symbolises the core values that unify all members of our company. We understand that our people are our greatest asset, and we therefore strive to reward, retain and develop passionate and success-orientated professionals at all levels. As a team member of Stamford Plaza, you can expect to receive.

• Opportunity to progress within the organisation
• Complimentary shift meals
• Laundered Uniforms
• Food & Beverage discounts in all F&B outlets within the Hotels
• Discounted Staff Parking. Subject to availability

Stamford Hotels and Resorts is an Equal Opportunity Employer.

You must be an Australian Resident to apply or have Visa Rights to work in Australia.

We thank you in advance for your interest in this position, however only shortlisted candidates will be contacted for an interview.

The successful applicant must hold or be willing to obtain a National Police Clearance and will be required to participate in vaccination prior to commencement.