FOH Supervisor

Baker Bleu; Sydney; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Career pathways

No late nights

Staff discounts

Team atmosphere

High-energy environment

Employee Assistance Program

Job summary

Baker Bleu in Sydney’s Double Bay is seeking an experienced Front of House Supervisor to lead the team on shift and uphold our renowned hospitality standards.

You will drive smooth day-to-day service, coach staff, and ensure every customer enjoys the Baker Bleu experience. This role offers predictable hours, no late nights, and a path to real career growth within a fast-growing bakery brand.

Qualifications

• Strong FOH experience in a busy, fast-paced hospitality environment.
• Previous supervisory or team leadership experience.
• Confidence leading shifts, delegating and maintaining service standards.
• Strong focus on customer experience and speed of service.
• Excellent communication, organisation and attention to detail.
• Ability to motivate, support and develop team members.
• Confidence handling customer feedback and resolving issues.

Responsibilities

• Lead the team on shift and maintain exceptional front-of-house service standards.
• Manage workflow and ensure smooth day-to-day operations in a fast-paced bakery environment.
• Coach and develop staff to deliver the Baker Bleu experience.
• Collaborate with management to uphold brand quality and guest satisfaction.

Skills

FOH experience

Supervisory experience

Customer service

Communication

Organisational skills

Problem-solving

Job description

Baker Bleu kicked off in 2016 as a tiny sourdough spot with a big mission: bake ethical, insanely good bread for Melbourne. Fast-forward 10 years and we’ve grown into five stores across two states, bringing back real bread and pastry through the craft of long-fermentation sourdough.

We now roll out everything from classic loaves to bagels, pastries, sourdough pizza and stacked sandwiches—plus a growing wholesale range loved by top restaurants in Melbourne and Sydney. We’re always evolving, collaborating and pushing the craft forward.

We’re on the hunt for an experienced FOH Supervisor to help lead the team at our Double Bay bakery. Just off the buzzing village strip, our bakery features a purpose-built pastry kitchen, dedicated coffee section and a fast-paced front-of-house operation.

As FOH Supervisor, you’ll support the management team in running smooth day-to-day service — leading the team on shift, maintaining exceptional service standards, managing workflow and ensuring every customer receives the Baker Bleu experience we’re known for.

This is a great opportunity for an experienced hospitality professional ready to step into a leadership position, or an established Supervisor looking for their next challenge.

What’s in it for you?

• Join a fast-growing brand with genuine career pathways
• No late nights — predictable hours and actual work-life balance
• Generous staff discounts plus take-home artisan bread and pastries
• Work alongside a passionate hospitality team and a brand known for quality and creativity
• High-energy, fast-paced environment —
• Confidential Employee Assistance Program for support when you need it

About You

At Baker Bleu, we’re all about people who aren’t afraid to roll up their sleeves, lead from the front and grow alongside the business. You’ll be confident leading a team on shift, passionate about great hospitality and committed to delivering consistently high standards.

To get in the mix, you’ll need to bring:

• Strong FOH experience in a busy, fast-paced hospitality environment
• Previous supervisory or team leadership experience
• Confidence leading shifts, delegating and maintaining service standards
• Strong focus on customer experience and speed of service
• Excellent communication, organisation and attention to detail
• Ability to motivate, support and develop team members
• Confidence handling customer feedback and resolving issues
• Proactive, hands-on approach to problem-solving
• Warm, energetic and customer-focused attitude
• Genuine passion for great food, people and hospitality