Foh Manager

Barklys Kitchen; City of Melbourne; On-site; AUD 70,000 - 90,000; Full time

Job summary

Barkly’s Kitchen in Brunswick, Melbourne, seeks an experienced FOH Manager to lead front-of-house operations and drive exceptional service across busy services.

The role requires hands-on leadership, strong team management, and the ability to coordinate with kitchen and owners for smooth daily performance. Availability for evenings, weekends and holidays is essential.

Qualifications

• Proven experience as a FOH Manager, Restaurant Manager or similar senior hospitality role
• Strong leadership and team-management skills
• Experience managing a busy restaurant and high-volume services
• Excellent communication and customer service skills
• Strong understanding of restaurant operations
• Ability to manage staff performance and maintain high standards
• Excellent organisational and time-management skills
• Professional and positive attitude
• Ability to handle difficult situations and customer complaints
• Hands-on approach to jump in and help the team
• Availability to work evenings, weekends and public holidays

Responsibilities

• Lead, manage and motivate the FOH team
• Take full ownership of front-of-house operations
• Run busy services and ensure smooth coordination between FOH and kitchen
• Maintain exceptional customer service and hospitality standards
• Manage opening and closing procedures
• Prepare and manage staff rosters
• Train, coach and develop staff
• Monitor staff performance and maintain accountability
• Handle customer feedback and resolve issues professionally
• Maintain restaurant presentation, cleanliness and service standards
• Manage bookings, reservations and table flow
• Assist with stock control, ordering and wastage management
• Ensure food safety, workplace safety and company procedures are followed
• Manage cash handling and daily operational procedures
• Lead the team during peak periods and remain calm under pressure
• Work closely with the owners and senior management to improve restaurant operations

Job description

Barkly’s Kitchen is a busy and growing halal Italian restaurant in Brunswick, Melbourne. We are known for generous Italian food, a fun atmosphere and a strong focus on delivering an outstanding dining experience.

We are looking for an experienced FOH Manager to take ownership of our front-of-house operations and lead our team to deliver exceptional service every day.

This is a hands-on management position for a confident hospitality professional who can lead a team, manage busy services, solve problems on the floor and maintain high standards from opening through to close.

FOH Manager –

Barkly’s Kitchen | Brunswick, Melbourne VIC | Full-Time

The Role

As FOH Manager, you will be responsible for the overall performance of the front-of-house team and ensuring every service runs smoothly.

Your responsibilities will include:

• Lead, manage and motivate the FOH team

• Take full ownership of front-of-house operations

• Run busy services and ensure smooth coordination between FOH and kitchen

• Maintain exceptional customer service and hospitality standards

• Manage opening and closing procedures

• Prepare and manage staff rosters

• Train, coach and develop staff

• Monitor staff performance and maintain accountability

• Handle customer feedback and resolve issues professionally

• Maintain restaurant presentation, cleanliness and service standards

• Manage bookings, reservations and table flow

• Assist with stock control, ordering and wastage management

• Ensure food safety, workplace safety and company procedures are followed

• Manage cash handling and daily operational procedures

• Lead the team during peak periods and remain calm under pressure

• Work closely with the owners and senior management to improve restaurant operations

About You

We are looking for someone who is confident, energetic, organised and hands-on.

You should have:

• Proven experience as a FOH Manager, Restaurant Manager or similar senior hospitality role

• Strong leadership and team-management skills

• Experience managing a busy restaurant and high-volume services

• Excellent communication and customer service skills

• Strong understanding of restaurant operations

• The ability to manage staff performance and maintain high standards

• Excellent organisational and time-management skills

• A professional and positive attitude

• The ability to confidently handle difficult situations and customer complaints

• A hands-on approach - you're not afraid to jump in and help the team when needed

• Availability to work evenings, weekends and public holidays

Why Barkly’s Kitchen?

This is an opportunity to take a key leadership role in a growing halal Italian restaurant.

You will work directly with the owners and senior management team and have genuine responsibility for the performance and development of the FOH operation.

We are looking for someone who wants to build a strong team, improve the customer experience and grow with the business.

If you are a strong hospitality leader who takes pride in running a great service and knows how to get the best out of a team, we want to hear from you.