Floor Manager - Furniture

Harvey Norman Ltd; Melbourne; Vor Ort; AUD 60.000 - 90.000; Vollzeit

Benefits dieser Stelle

Generous staff discounts

Commission based structures

Incentive based promotions

Career progression support

Rewarding work environment

Flexible and positive work environment

Zusammenfassung

Harvey Norman Ltd is seeking a customer-focused Floor Manager for our Taylors Lakes Furniture team in Melbourne. You will guide daily floor operations, support customers with home solutions, and drive sales while maintaining exceptional service standards.

The successful candidate will be highly motivated, enjoy working in a team, and be flexible across retail hours, including weekends and holidays.

Qualifikationen

• Experience in delivering high levels of customer service in a retail environment.
• Ability to manage and prioritise tasks while assisting customers.
• Strong communication and interpersonal skills to work with a diverse team.
• Demonstrated motivation to achieve sales targets and outcomes.

Aufgaben

• Provide outstanding customer service and product guidance to shoppers.
• Support sales goals by delivering effective floor management and upsell opportunities.
• Collaborate with team to ensure store standards and customer satisfaction.

Kenntnisse

Customer service

Retail

Communication skills

Team player

Jobbeschreibung

Discover a great place to work at Harvey Norman - an Australian Retail icon in the home and lifestyle space.

The Harvey Norman Taylors Lakes Furniture Team is seeking a passionate, customer service focused Floor Manager to join them in delivering Great Service, Always! to their customers.

As a Floor Manager, you will have an understanding of life at home solutions and a desire to find the best outcome for our customers.

• Full Time Position
• Guaranteed base earnings + attractive commission
• Paths for career progression with a trusted national brand

To be successful you must:

• Have a passion for retail
• Be highly motivated and results driven person with outstanding customer service and communication skills
• Enjoy working in a team environment

What we require:

• Ability to work in a customer focused, successful retail business
• Ability to service your customers while managing work tasks around their needs
• Going above and beyond to provide exceptional customer focused problem solving.
• Experience of resolving customer complaints and making quick decisions to ensure happy customers and timely accurate services
• Passion to exceed individual and store sales targets
• Flexibility across retail trading hours including weekends, public holidays and late night trades

What we offer:

• Generous staff discounts
• Attractive commission based structures
• Fantastic incentive based promotions
• Harvey Norman is a strong advocate of career progression with a wide support network for professional development
• An environment where good performance is recognised and rewarded
• A flexible and positive work environment

Advertised: 22 Oct 2026 AUS Eastern Daylight Time