Floor Manager - Furniture

Furniture; Melbourne; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Staff discounts

Commission based pay

Incentive promotions

Career progression support

Recognition of performance

Flexible work environment

Job summary

Harvey Norman Taylors Lakes Furniture Team seeks a passionate Floor Manager to deliver Great Service, Always! to customers and drive the showroom experience.

You will lead the sales floor, understand life at home solutions, and work with a team to achieve store goals in a dynamic retail environment. Flexible retail hours, weekend availability and a strong commission-based structure are offered.

Qualifications

• Retail experience and passion for customer service.
• Strong communication and teamwork abilities.
• Ability to work flexible retail hours including weekends.

Responsibilities

• Provide great service to customers on the showroom floor.
• Lead floor operations and coordinate tasks around customer needs.
• Contribute to achieving store sales targets and service standards.

Job description

Full Time Position
Guaranteed base earnings + attractive commission
Paths for career progression with a trusted national brand

Discover a great place to work at Harvey Norman - an Australian Retail icon in the home and lifestyle space.

The Harvey Norman Taylors Lakes Furniture Team is seeking a passionate, customer service focused Floor Manager to join them in delivering Great Service, Always! to their customers.

As a Floor Manager, you will have an understanding of life at home solutions and a desire to find the best outcome for our customers.

To be successful you must:

• Have a passion for retail


• Be highly motivated and results driven person with outstanding customer service and communication skills


• Enjoy working in a team environment

What we require:

• Ability to work in a customer focused, successful retail business


• Ability to service your customers while managing work tasks around their needs


• Going above and beyond to provide exceptional customer focused problem solving.


• Experience of resolving customer complaints and making quick decisions to ensure happy customers and timely accurate services


• Passion to exceed individual and store sales targets


• Flexibility across retail trading hours including weekends, public holidays and late night trades

What we offer:

• Generous staff discounts


• Attractive commission based structures


• Fantastic incentive based promotions


• Harvey Norman is a strong advocate of career progression with a wide support network for professional development


• An environment where good performance is recognised and rewarded


• A flexible and positive work environment