Flexible Scheduling & Rostering Specialist

CatholicCare; Sydney; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Flexible working

EAP counselling

Generous leave entitlements

Salary packaging

Job summary

CatholicCare Sydney is seeking a capable administrator/roster coordinator based in Liverpool to support clients and staff through effective rostering and service provision. You will be the first point of contact for calls and will coordinate rosters with attention to client needs and staff availability.

The role offers an award-rate plus superannuation and salary packaging, with long-term development opportunities in a growing not-for-profit organisation.

Qualifications

• Experience in scheduling and ability to use plan rosters efficiently to meet client needs and staff availability.
• Experience in supervising and motivating others to deliver best practice care.
• Knowledge of the social services sector and aged care desirable.
• Understanding of worker entitlements and Modern Awards.
• Excellent computer skills including Carelink+ or similar, and MS Office.

Responsibilities

• First point of contact for all inbound calls.
• Outbound calls to existing clients and support workers to manage rosters.
• Supervising and providing day-to-day guidance to Support Workers.
• Building relationships with clients and staff.
• Optimising staff utilization and roster cost efficiency.
• Manage incidental changes to service provision and identify solutions.

Job description

CatholicCare Sydney is seeking a capable administrator/roster coordinator based in Liverpool to support clients and staff through effective rostering and service provision. You will be the first point of contact for calls and will coordinate rosters with attention to client needs and staff availability.

The role offers an award-rate plus superannuation and salary packaging, with long-term development opportunities in a growing not-for-profit organisation.