Flexible Retail Tech Sales Consultant

Telstra Corporation; Melbourne; On-site; AUD 39,000 - 56,000; Part time

Benefits offered by this job

Paid parental leave

Telstra service discounts

Flexible hours

Leave options & special leaves

Staff discounts

Job summary

Telstra Retail in Brunswick is seeking a Part Time Customer Service & Sales Consultant to help customers choose products, activate services, and troubleshoot basic issues. You’ll be a friendly, knowledgeable face who delivers exceptional service and supports store performance.

You’ll stay updated on Telstra offerings, use consultative selling to meet KPIs, and collaborate with teammates to create a positive in-store experience.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to understand customer needs and offer appropriate solutions.
• Willingness to learn product information and operating systems.

Responsibilities

• Deliver Exceptional Customer Experiences by helping customers find the right products and services.
• Be the Go-To Tech Expert with up-to-date knowledge of Telstra offerings.
• Achieve and Excel by meeting and exceeding sales targets and KPIs.
• Collaborate with your team to support store goals and maintain a welcoming environment.

Skills

Customer service

Sales

Communication

Problem solving

Job description

Telstra Retail in Brunswick is seeking a Part Time Customer Service & Sales Consultant to help customers choose products, activate services, and troubleshoot basic issues. You’ll be a friendly, knowledgeable face who delivers exceptional service and supports store performance.

You’ll stay updated on Telstra offerings, use consultative selling to meet KPIs, and collaborate with teammates to create a positive in-store experience.