Casual Retail Tech Sales & Service Consultant

Telstra Singapore; Melbourne; On-site; AUD 34,000 - 44,000; Part time

Benefits offered by this job

Discounts on Telstra services

Additional parental leave options

Training & career growth opportunities

Flexible working hours

Recognition programs

Inclusive culture

Job summary

Telstra Retail in Brunswick is seeking a Casual Retail Customer Service & Sales Consultant to provide frontline support, help customers choose products, activate services, and troubleshoot basic issues. You will represent an iconic Aussie brand and contribute to a positive in-store experience.

You’ll stay up-to-date with Telstra offerings, drive consultative sales, and work with your team to meet store goals while delivering exceptional customer experiences.

Qualifications

• Excellent communication and interpersonal skills.
• Strong customer service orientation.
• Proactive problem-solving and quick learning ability.
• Team player with positive attitude and resilience.

Responsibilities

• Help customers select products and services that fit their needs.
• Assist with service activation and basic troubleshooting for customers.
• Maintain friendly, professional in-store experience and meet KPIs.
• Collaborate with team to achieve store goals and deliver great customer experiences.

Job description

Telstra Retail in Brunswick is seeking a Casual Retail Customer Service & Sales Consultant to provide frontline support, help customers choose products, activate services, and troubleshoot basic issues. You will represent an iconic Aussie brand and contribute to a positive in-store experience.

You’ll stay up-to-date with Telstra offerings, drive consultative sales, and work with your team to meet store goals while delivering exceptional customer experiences.