Tech-Savvy Retail Consultant — Service & Sales

Telstra; Melbourne; Presencial; AUD 66 000 - 81 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

30% Telstra discount

16 weeks parental leave

Telstra Extra Day Off

Gender affirmation leave

Cultural Leave

Blood Donor Leave

Additional 4 weeks leave available

Resumo da oferta

Telstra Brunswick is seeking a Retail Customer Service & Sales Consultant to provide frontline support, helping customers choose products, activate services and troubleshoot basic issues. You will be part of a dynamic team at Telstra, an iconic Aussie brand, delivering valued customer experiences daily.

You will stay updated on gadgets and services, using consultative selling to meet KPIs, while enjoying flexible hours and opportunities for growth within Telstra’s Future Ready program.

Qualificações

• Excellent communication and customer service skills required.
• Ability to explain product features and troubleshoot.
• Strong team collaboration and willingness to learn.

Responsabilidades

• Deliver exceptional customer experiences by helping customers select products and services.
• Act as the in-store tech expert, guiding customers with product decisions.
• Aim to meet/exceed sales targets and KPIs while maintaining customer satisfaction.
• Collaborate with team to support store goals and a welcoming environment.

Conhecimentos

Great communication

Solution oriented

Sales drive

Learning mindset

Resilience & positivity

Customer-facing experience

Descrição da oferta de emprego

Telstra Brunswick is seeking a Retail Customer Service & Sales Consultant to provide frontline support, helping customers choose products, activate services and troubleshoot basic issues. You will be part of a dynamic team at Telstra, an iconic Aussie brand, delivering valued customer experiences daily.

You will stay updated on gadgets and services, using consultative selling to meet KPIs, while enjoying flexible hours and opportunities for growth within Telstra’s Future Ready program.