Flexible Relief Librarian - Connect & Inspire Libraries

Council Jobs; Melbourne; On-site; AUD 50,000 - 71,000; Part time

Benefits offered by this job

Flexible work across locations

Evening, weekend and school holiday Sh

Supportive team environment

Job summary

The City of Boroondara is seeking enthusiastic Relief Librarians to support its library network on a casual basis. The role offers flexible shifts across Melbourne's inner eastern libraries, with day, evening and weekend rosters and a generous hourly rate plus loading.

You’ll deliver frontline service, readers' advisory and information support while helping maintain welcoming spaces and contribute to programs, events and digital resource access across sites.

Qualifications

• Tertiary qualification enabling ALIA membership.
• Experience in a public library is preferred.
• Strong customer service and communication skills.
• Ability to assist customers with digital technology and information tools.
• Experience supervising, supporting and mentoring staff.
• Strong computer skills including MS Office and web tools.
• Appreciation of diverse cultures; language skills are valued.

Responsibilities

• Deliver frontline customer service in person, phone and online.
• Provide readers' advisory, reference and information services.
• Promote library collections, digital resources, programs and events.
• Support operations, opening/closing, cash handling and welcoming spaces.
• Assist with collection presentation, stock management and merchandising.
• Supervise service delivery and support staff when rostered as Day Senior.
• Work across locations to meet service needs.

Skills

Customer service

Communication skills

Staff supervision

Mentoring staff

Digital literacy

Diversity awareness

Education

ALIA eligibility

Tools

Microsoft Office

Web-based technologies

Job description

The City of Boroondara is seeking enthusiastic Relief Librarians to support its library network on a casual basis. The role offers flexible shifts across Melbourne's inner eastern libraries, with day, evening and weekend rosters and a generous hourly rate plus loading.

You’ll deliver frontline service, readers' advisory and information support while helping maintain welcoming spaces and contribute to programs, events and digital resource access across sites.