FlashArray DSE - Enterprise Storage Expert

Matillion Ltd.; Melbourne; On-site; AUD 140,000 - 190,000; Full time

Benefits offered by this job

Flexible time off

Wellness resources

Company-sponsored team events

Job summary

Everpure is seeking a Designated Services Engineer (DSE) focused on FlashArray to serve as the single technical anchor for high-value enterprise accounts. You will own customer relationships and end-to-end outcomes, driving escalation management, and optimizing system performance across storage environments.

Based in Melbourne, this in-office role requires close collaboration with Support, Engineering, and Account teams to deliver operational excellence and peak reliability for mission-critical

Qualifications

• 5–10 years of experience with enterprise storage architectures and networking.
• Deep knowledge of FlashArray, Purity software, replication, capacity, and performance.
• Strong English communication, both verbal and written.
• Ability to work autonomously and own customer outcomes.
• Willingness to travel 5–10% to customer sites.

Responsibilities

• Own dedicated customer outcomes and act as the technical authority for enterprise accounts.
• Perform root-cause analysis and troubleshooting across FlashArray hardware and software.
• Coordinate upgrades and maintenance with customer engineering teams to minimize downtime.
• Collaborate with internal teams to streamline issue resolution and share knowledge.

Skills

FlashArray

Enterprise storage

SAN

Fibre Channel

iSCSI

NVMe-oF

Linux

Windows

Networking (TCP/IP, DNS)

Performance & capacity troubleshooting

Communication (English)

Autonomy & ownership

Travel willingness 5-10%

Job description

Everpure is seeking a Designated Services Engineer (DSE) focused on FlashArray to serve as the single technical anchor for high-value enterprise accounts. You will own customer relationships and end-to-end outcomes, driving escalation management, and optimizing system performance across storage environments.

Based in Melbourne, this in-office role requires close collaboration with Support, Engineering, and Account teams to deliver operational excellence and peak reliability for mission-critical