Flagship Store Manager

Maggie Marilyn; Sydney; On-site; AUD 70,000 - 90,000; Full time

Job summary

Maggie Marilyn is seeking an experienced Store Manager to lead the Paddington Flagship in Sydney, Australia. You will drive sales, inspire the retail team, and foster meaningful client relationships while delivering an outstanding in-store experience.

As a hands-on leader, you’ll ensure daily operations run smoothly, maintain visual standards and coach the team to achieve store goals in a premium fashion environment.

Qualifications

• 3+ years’ experience as Store Manager or Assistant Store Manager in premium or fashion retail.
• Strong personal selling capability and sales leadership experience.
• Proven ability to lead, motivate and develop a retail team on the shop floor.
• Passion for customer experience, styling and building long-term client relationships.
• Highly organised with strong operational and problem-solving skills.
• Confident and thoughtful communicator with a collaborative working style.
• Commercially aware with strong attention to detail.
• Proactive, hands-on and motivated to grow with the business.

Responsibilities

• Own and drive sales performance of the Paddington Flagship.
• Lead from the front on the shop floor, actively selling and styling.
• Ensure sales targets are communicated and achieved.
• Drive core retail KPIs and VIP growth.
• Build a strong local clienteling and VIP culture.
• Develop and coach the retail team through regular floor presence.
• Recruit, onboard and train new team members in Maggie Marilyn standards.
• Maintain store, stockroom and back-of-house organisation.
• Ensure visual merchandising standards and store presentation.
• Follow retail systems, processes and procedures.
• Lead client events and collection launches.
• Share insights with the Sales Manager and team.
• Identify opportunities to improve customer experience and store performance.

Skills

People leadership

Sales leadership

Customer experience

Retail operations

Visual merchandising

Coaching & development

Communication

Attention to detail

Job description

We’re looking for an experienced and passionate Store Manager to lead our Maggie Marilyn Paddington Flagship.

This is an exciting opportunity for a retail leader who loves fashion, styling, sales and building meaningful client relationships. You’ll lead our Sydney flagship, develop and inspire the retail team, and play an important role in growing the Maggie Marilyn community in Australia.

This is a hands-on, floor-led role where you’ll lead by example by driving sales, delivering an exceptional client experience and ensuring the day-to-day operations of the store run smoothly.

Key Responsibilities

• Own and drive sales performance of the Paddington Flagship.
• Lead from the front on the shop floor, actively selling, styling and role-modelling an exceptional customer experience.
• Ensure daily, weekly and monthly sales targets are clearly communicated and achieved.
• Drive core retail KPIs, including conversion, ATV, UPT, repeat customers and VIP growth.
• Build and maintain a strong local clienteling and VIP culture.
• Lead, motivate and develop the Paddington retail team through regular floor presence, coaching and feedback.
• Recruit, onboard and train new team members in line with Maggie Marilyn standards and values.
• Set clear expectations around performance, behaviour and presentation.
• Ensure the store, stockroom and back-of-house areas are organised, efficient and well maintained.
• Maintain strong stock accuracy through consistent replenishment, stock transfers and inventory processes.
• Maintain exceptional standards of visual merchandising and overall store presentation.
• Ensure all retail systems, processes and procedures are followed consistently.
• Support and lead client events, collection launches and key retail moments.
• Share regular customer, product and trading insights with the Sales Manager and wider team.
• Identify opportunities to continually improve the customer experience and drive the performance of the store.

Key Skills, Experience & Attributes

• 3+ years’ experience as a Store Manager or Assistant Store Manager in premium or fashion retail.
• Strong personal selling capability and sales leadership experience.
• Proven ability to lead, motivate and develop a retail team on the shop floor.
• A genuine passion for customer experience, styling and building long-term client relationships.
• Highly organised with strong operational and problem-solving skills.
• Confident and thoughtful communicator with a collaborative working style.
• Commercially aware with strong attention to detail.
• Proactive, hands‑on and motivated to grow with the business.

About Us

Founded by Maggie Hewitt in 2016, Maggie Marilyn offers practical femininity for the modern woman.

Born out of a treasured childhood in New Zealand’s Bay of Islands, Hewitt’s vision is grounded in the values she cares about most: transparent supply chains from farm to finished garment, enduring relationships with our exceptional makers, and a commitment to the world’s highest quality regenerative, organic, and repurposed fibres.

The Maggie Marilyn woman cares about longevity and luxury. She seeks a wardrobe that grounds and uplifts her; outerwear that elicits strength and romantic silhouettes grounded in real life.

Balancing familiarity with desire, and a love of nostalgia with hope for the future.