Flagship Assistant Store Manager - Beauty Destination

MECCA; Melbourne; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Monthly performance bonus

Staff product discount

Product allowance

Parental support program

Job summary

MECCA Chadstone is opening a flagship store and seeks a dynamic Flagship Assistant Store Manager to lead operations in a fast-paced, immersive beauty destination. The role is full-time, with late-night and weekend shifts on a 9-day fortnight rotation, reporting to the Flagship Store Manager.

You will review customer experience data, coach staff to meet MECCA’s service standards, and build a high-performing team while driving improvements in KPI performance and store operations.

Qualifications

• Extensive retail management experience, leading teams to deliver excellent customer service.
• Proven ability to manage wage costs and budgeting aligned with business needs.
• Strong stakeholder management and coaching skills to uplift performance.

Responsibilities

• Full-time role with shifts including late nights and weekend peak trade.
• Review customer experience data with the Flagship Store Manager and drive improvements.
• Uphold MECCA Magic standards and coach team members on service quality.
• Build and lead a high-performing team, focusing on trading managers and staff development.
• Drive store performance by addressing KPIs and operational initiatives.

Skills

Retail management

Team leadership

Budgeting

Stakeholder management

Coaching

Organizational skills

Job description

MECCA Chadstone is opening a flagship store and seeks a dynamic Flagship Assistant Store Manager to lead operations in a fast-paced, immersive beauty destination. The role is full-time, with late-night and weekend shifts on a 9-day fortnight rotation, reporting to the Flagship Store Manager.

You will review customer experience data, coach staff to meet MECCA’s service standards, and build a high-performing team while driving improvements in KPI performance and store operations.