Flagship Assistant Store Manager – Chadstone Beauty

Mecca Brands; Melbourne; On-site; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Staff discount

Product allowance

Parental support program

Job summary

MECCA Chadstone is seeking a Flagship Assistant Store Manager for a full-time role, including late-night and weekend shifts in a 2,000sqm flagship environment. You will lead a large team, coach managers, and drive customer service excellence while maintaining MECCA's high standards and store performance.

You will work with the Flagship Store Manager to develop a high-performing team, monitor customer experience data, and implement changes to enhance operations, stock, and safety.

Qualifications

• Extensive retail management experience with large teams.
• Experience managing wage costs and budgeting.
• Strong customer service standards and coaching ability.
• Ability to lead in a fast-paced, dynamic environment.

Responsibilities

• Lead a flagship store team to deliver exceptional customer experiences.
• Review customer experience data and drive continuous improvement.
• Coach and develop Trading & Assistant Trading Managers and staff.
• Collaborate with Store Manager to ensure operational excellence and KPI delivery.
• Oversee stock maintenance, visual merchandising, loss prevention, safety and hygiene.

Skills

Retail management

Budgeting

Leadership

Customer service

Job description

MECCA Chadstone is seeking a Flagship Assistant Store Manager for a full-time role, including late-night and weekend shifts in a 2,000sqm flagship environment. You will lead a large team, coach managers, and drive customer service excellence while maintaining MECCA's high standards and store performance.

You will work with the Flagship Store Manager to develop a high-performing team, monitor customer experience data, and implement changes to enhance operations, stock, and safety.