MECCA Chadstone - Colour Specialist

Mecca Brands; Melbourne; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Generous discount

Product allowance

Parental leave with superannuation

Job summary

MECCA Chadstone invites passionate beauty specialists to join our flagship destination. You’ll be the in-store expert for makeup, skincare or fragrance, guiding customers to the perfect products and creating memorable experiences.

You’ll collaborate with the team to sustain exceptional service in a fast-paced luxury retail setting. Demonstrated product knowledge, a can-do attitude, and a commitment to inclusivity will help you excel.

Qualifications

• Proven experience performing services in your category (makeup, skincare or fragrance).
• Ability to deliver unforgettable moments for customers and make them feel amazing in their skin.
• Able to coach and upskill peers and demonstrate expertise to build your category.

Responsibilities

• Be the go-to expert in-store for your category; help customers find best products and ensure an exceptional experience.
• Deliver an outstanding customer experience throughout the store with your team.

Skills

Category expertise

Customer service

Coaching peers

Inclusive team player

Job description

Since our beginnings in 1997, MECCA has redefined the beauty landscape in Australia and Aotearoa (New Zealand), leading in retail innovation and delivering the ultimate beauty experience. Our goal has remained the same since the beginning - to help our community look, feel, and be their best.

And now, we're building something special at Chadstone - our existing MECCA Chadstone stores are coming together into one extraordinary new destination, and we're looking for the team to help bring it to life. MECCA Chadstone will be our most significant opening since MECCA Bourke Street. It’s a 2,000 sqm destination bringing the very best of beauty, wellness and expertise into a single immersive space. Think MECCA Perfumeria with Scentsorium, MECCA Aesthetica with clinical treatments and skin consultations, MECCA Apothecary, plus more than 200 brands and over 50 services. We're looking for people who are passionate about beauty, who take pride in what they do, thrive in a fast-paced environment, and find joy in helping customers look, feel and be their best. Are you ready to elevate the beauty experience like never before? At MECCA Chadstone, you'll have the unparalleled opportunity to craft the ultimate, bespoke service for our valued customers across Colour. Our world-class store is your canvas - where your creativity can truly shine. Join an extraordinary team that sets the standard for beauty destinations and transform the ordinary into the exceptional. Your journey to redefining beauty starts here!

Day-to-day responsibilities

Be the go-to expert in-store for your category whether it be makeup, skin and fragrance; helping our customers to find the best products for their needs and making sure everyone leaves feeling MECCA-mazing. Work alongside your team to deliver an exceptional customer experience throughout the store.

Requirement of the role

Availability to work late evenings and weekends

What you will bring to this role

• - Proven experience in performing services in your category.
• - Ability to deliver unforgettable moments for our customers that help them to feel amazing in their own skin.
• - Ability to coach and upskill your peers and demonstrate your expertise to build your category.
• - An inclusive, team-spirited person with a can-do attitude.

Life as a Specialist at MECCA

• World-class education; continuous upskilling to hone your craft with MECCAversity, education masterclasses and specialist summits.
• Exposure to support activations across brands, events and in-store experiences.
• Access to the latest products from the world’s top brands
• Work-life balance; permanent opportunities with regular schedules
• Generous discount to spoil yourselves and your immediate family, as well as a generous product allowance, subject to company policy
• Parental leave package, including ongoing superannuation payments while on parental leave.

More than skin deep

At MECCA, we're committed to being a force for good - within and beyond the beauty industry. Through our sustainability program, MECCA M-PACT, we’re transforming our business by building environmental and social sustainability-focused thinking into our operations - from our products and footprint to our brands and suppliers. We believe that beauty has the power to change lives. Through our social change movement, MECCA M-POWER, we support a group of over 20 incredible organisations dedicated to creating a future where the next generation can thrive. We strive to fight for women by ensuring their access to education, improving their health, safety and well-being, empowering female-led businesses, supporting women to become financially secure and independent and elevating women's voices in politics and public life. Join us, and together we can make the world over.

To learn more about life at MECCA Brands, please visit https://www.mecca.com.au/retail-careers.html

Since our very first day in 1997, our purpose has been to enable our customers to look and feel their best by offering them the world’s best line-up of beauty and skin-care brands, coupled with exceptional service. Fast forward to today, and we have almost 5,000 MECCA team members across 100+ retail stores throughout Australia and New Zealand, a rapidly growing online business, two Distribution Centres, and a bustling Support Centre in the heart of Melbourne working to deliver on our purpose every single day. Our ongoing growth is fuelled by opening new stores and reaching new customers, launching new products, and harnessing the latest technology to constantly innovate and evolve our concepts, experiences, and service offerings. Whether you join MECCA in one of our Retail stores, our Support Centre or one of our Distribution Centres, you will be an integral part of the MECCA family.