MECCA Chadstone - Stockroom & Replenishment Manager

MECCA Brands Pty Ltd; Melbourne; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Monthly performance bonus

Staff discount for family

Product allowance

Parental support with superannuation

Job summary

MECCA Chadstone invites applications for a Stockroom & Replenishment Manager to lead stock flow from delivery to shelf and manage a team of Operations Specialists. You will partner with store leadership to maintain inventory accuracy and exceptional customer experiences.

Experience in large-format retail, stock control, and coaching will help you succeed in a fast-paced environment. Expect opportunities for development and a competitive bonus program.

Qualifications

• Experience in large-format retail environments with goods intake and stock movement.
• Proven stock and inventory management experience.
• Experience using stock-receiving equipment such as pallet jacks is desirable.
• Coaching and mentoring experience.
• Strong attention to detail and ability to multitask.
• Excellent organisational and problem-solving skills.
• Genuine care for people and customer-focused service.
• Collaborative approach across teams.

Responsibilities

• Manage end-to-end stock replenishment to shelf, including deliveries.
• Support daily stock replenishment and keep shelves well-presented.
• Lead and coach the Operations Specialists and Replenishment Assistants.
• Ensure safety and loss prevention protocols are followed.
• Utilise KPIs to drive business performance with store leadership.
• Adapt quickly in a fast-paced retail environment.

Skills

Large-format retail experience

Stock and inventory management

Pallet jack/stock-receiving equipment

Coaching and mentoring

Attention to detail

Organisational and problem-solving

People-focused service

Collaborative cross-team work

Job description

Since our beginnings in 1997, MECCA has redefined the beauty landscape in Australia and Aotearoa (New Zealand), leading in retail innovation and delivering the ultimate beauty experience. Our goal has remained the same since the beginning - to help our community look, feel, and be their best. And now, we're building something special at Chadstone – our existing MECCA Chadstone stores are coming together into one extraordinary new destination, and we're looking for the team to help bring it to life. MECCA Chadstone will be our most significant opening since MECCA Bourke Street. It's a 2,000 sqm destination bringing the very best of beauty, wellness and expertise into a single immersive space. Think MECCA Perfumeria with Scentsorium, MECCA Aesthetica with clinical treatments and skin consultations, MECCA Apothecary, plus more than 200 brands and over 50 services. We're looking for people who are passionate about beauty, who take pride in what they do, thrive in a fast-paced environment, and find joy in helping customers look, feel and be their best. We're recruiting for a Stockroom & Replenishment Manager at MECCA Chadstone. This role will play a critical part in bringing the MECCA experience to life by working closely with store leadership, inventory and front-of-house teams. You'll lead the end-to-end stock and replenishment operation and help ensure the seamless flow of stock from delivery through to shelf, enabling exceptional customer experiences and supporting strong commercial outcomes. You'll also lead the team of Operations Specialists and Replenishment Assistants who are responsible for maintaining operational excellence across stock management, replenishment and inventory accuracy. We encourage applications from team members interested in either opportunity and, through the recruitment process, we'll work with candidates to determine the role that best aligns to their experience, capability and readiness.

Day-to-day responsibilities:

• As a Stockroom & Replenishment Manager, you will work on a full-time basis. This may include shifts across late night and weekend peak trade.
• Manage and support the physical replenishment of stock to shelf, ensuring deliveries are unpacked and available for customers before trade each day.
• Ensure the Operations team has the support and knowledge required to complete tasks associated with store operations, inventory management and visual merchandising, including secondary locations and gifting areas.
• Build, coach and support a high-performing team who are connected to their purpose and understand how they contribute to the customer experience in-store.
• Oversee daily and cyclical stock replenishment tasks, ensuring shelves and promotional areas are fully stocked and well-presented while maintaining exceptional front-of-house and stockroom standards.
• Ensure compliance with safety and loss prevention protocols, manage stock processes and support team capability and operational efficiency.
• Use KPIs and stock-related reporting to identify opportunities to drive stronger business performance while collaborating with the store leadership team to achieve store KPIs and sales targets.
• Operate with agility and apply critical thinking to solve problems in a fast-paced retail environment.

What you'll bring to this role:

• Experience working within large-format retail environments, managing goods incoming and stock movement.
• Stock and inventory management experience.
• Experience working with stock-receiving equipment such as pallet jacks (desirable).
• Previous coaching and mentoring experience focused on team member development.
• A keen eye for detail, with the ability to multitask and manage time effectively.
• Strong organisational and problem-solving skills.
• Genuine care for people, always striving to create the best possible team member experience.
• A collaborative approach and ability to build strong relationships across teams.

Life as a Stockroom & Replenishment Leader at MECCA:

World-class education opportunities; leadership conferences, training sessions, an online Learning Lab, access to amazing guest speakers including brand founders and business leaders, and once-in-a-lifetime events. Opportunities to earn more with our monthly performance bonus program. Generous discount to spoil yourselves and your immediate family, as well as a generous product allowance, subject to company policy A competitive parental support program, including ongoing superannuation payments while on parental leave.

More than skin deep:

At MECCA, we're committed to being a force for good – within and beyond the beauty industry. Through our sustainability program, MECCA M-PACT, we're transforming our business by building environmental and social sustainability-focused thinking into our operations – from our products and footprint to our brands and suppliers. We believe that beauty has the power to change lives. Through our social change movement, MECCA M-POWER, we support a group of over 20 incredible organisations dedicated to creating a future where the next generation can thrive. We strive to fight for women by ensuring their access to education, improving their health, safety and wellbeing, empowering female-led businesses, supporting women to become financially secure and independent and elevating women's voices in politics and public life. Join us, and together we can make the world over.

To learn more about life at MECCA Brands, please visit https://www.mecca.com.au/retail-careers.html Follow @LIFEATMECCA Visit our LinkedIn page Since our very first day in 1997, our purpose has been to enable our customers to look and feel their best by offering them the world’s best line-up of beauty and skin-care brands, coupled with exceptional service. Fast forward to today, and we have almost 5,000 MECCA team members across 100+ retail stores throughout Australia and New Zealand, a rapidly growing online business, two Distribution Centres, and a bustling Support Centre in the heart of Melbourne working to deliver on our purpose every single day. Our ongoing growth is fuelled by opening new stores and reaching new customers, launching new products, and harnessing the latest technology to constantly innovate and evolve our concepts, experiences, and service offerings. Whether you join MECCA in one of our Retail stores, our Support Centre or one of our Distribution Centres, you will be an integral part of the MECCA family.